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Lyndsy-Denk
Adobe Champion and Community Advisor
Lyndsy-DenkAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
Dec 12, 2022 2:37 PM UTC
Question

Report on routing rules assignments?

How might I report on queue routing rules assignments? Is that even a thing? Ideally I would like to make this part of my user deactivation dashboard so, when a user needs to be deactivated, any routing that they're assigned to can be reassigned.

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    2 replies

    Madalyn_Destafney
    Community Advisor
    Madalyn_DestafneyCommunity Advisor
    Community Advisor
    Jun 16, 2023 6:35 PM UTC

    @lyndsy-denk were you able to figure this out?

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    Lyndsy-Denk
    Adobe Champion and Community Advisor
    Lyndsy-DenkAdobe Champion and Community AdvisorAuthor
    Adobe Champion and Community Advisor
    Jun 19, 2023 1:07 PM UTC

    I haven't figured it out, no.

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