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RKirk
Level 4
May 6, 2024 5:42 PM UTC
Solved

Project owner can't see all of their expenses

Hi everyone,

I have a project owner who can't see all of the expenses they entered in. Currently they can see about a 1/4th of the expenses they entered in the project. Is there anything I should check for? They all have the same custom form applied and I can't think of anything else that would be substantially different between the entries. 

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skyehansen
skyehansenAccepted solution
May 6, 2024 10:33 PM UTC

I feel like this question recently came up. Unfortunately I didn't quite follow the answer (TL:DR), except to see that their problem was resolved. If yours was similar, maybe take a look at the original post here:

 

https://experienceleaguecommunities.adobe.com/t5/workfront-questions/phriday-phrustration/m-p/647851#M58605

 

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4 replies

KellieGardner
Community Advisor
KellieGardnerCommunity Advisor
Community Advisor
May 6, 2024 5:46 PM UTC

Do they have a filter applied in the expense area? That's always the first place I check. 

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RKirkAuthor
Level 4
May 6, 2024 5:47 PM UTC

Hi Kellie,

Unfortunately no filters are in place. 

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skyehansen
Adobe Champion and Community Advisor
skyehansenAdobe Champion and Community AdvisorAccepted solution
May 6, 2024 10:33 PM UTC

I feel like this question recently came up. Unfortunately I didn't quite follow the answer (TL:DR), except to see that their problem was resolved. If yours was similar, maybe take a look at the original post here:

 

https://experienceleaguecommunities.adobe.com/t5/workfront-questions/phriday-phrustration/m-p/647851#M58605

 

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    RKirkAuthor
    Level 4
    May 9, 2024 4:02 PM UTC

    Hi Skye,

    Thank you for the link! Yes this does fit pretty close. The project owner in question went from a Plan to Work license and now they are only able to see the expenses they've added in the system. While this answers the question, it feels like this should be a toggleable item for them to be able to see all of the expenses on the project. 

     

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