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HeatherRe
Level 3
Oct 16, 2017 5:29 PM UTC
Delivered

Pasting Documents from the Clipboard >

While testing the Document enhancements scheduled for inclusion with the 2017.3 Workfront release, we noticed that there is no longer the ability for our users to paste documents from the clipboard.

According to the Workfront Customer Care team (ticket #1111643), they spoke with the product manager over this area and after having looked at their metrics on how much this option was used they have decided to remove this feature from the new documents are.

Our user community uses this feature on a regular basis. I am hopeful that we can get the vote count up to add this feature back to the tool after the 2017.3 release.

    16 replies

    StephanieSm
    Level 2
    Oct 17, 2017 12:56 PM UTC

    Oh wow - I hadn't seen this was going away yet. We use this daily for trouble screenshots and it makes things so much more convenient than having to create separate local documents. Please don't make it go away!!

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    DavidCo3
    Level 10
    Oct 23, 2017 2:24 AM UTC

    This is/was a great feature of Workfront which I wish MORE systems had. Please don't take it away!

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    GiselleSeo
    Level 4
    Oct 23, 2017 12:18 PM UTC

    We use the copy/past feature all the time for screenshots. It would be terribly inconvenient to have to save the screenshot in order to upload it.

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    DavidCo3
    Level 10
    Oct 24, 2017 12:38 AM UTC

    I hope this isn't another case like with the document check-in/check-out feature which was removed and then had to be re-instated after a customer outcry. Better to leave it in the product, I reckon! :)

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    PollyCo
    Level 9
    Nov 14, 2017 4:22 PM UTC

    We need this back. Our PMs are now resorting to sending screenshots via email, taking it out of Workfront!!!

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    JaySc1
    Level 4
    Nov 14, 2017 4:35 PM UTC

    All of our "Planners" used this functionality all of the time - it has most definitely *not* made adding documents to Workfront more streamlined and intuitive. Just the opposite is true!

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    December 12, 2017

    ALL:

    A lot has happened in this last month! I have been in touch with the management Team at Workfront and - great news!- they have agreed to bring the copy/paste functionality back! The challenging part, though, is they claim they can only bring it back during the next "Release" in March 2018.

    I'm thinking if we speak up just a bit more, they may determine it's a true priority and bring it back sooner.

    Please Comment on this post, upvote it, forward and share it with your peers!

    Let's talk it up! We really can make a difference when we band together!

    Thank you,

    Jay

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    JaySc1
    Level 4
    Nov 14, 2017 4:38 PM UTC

    (I'm curious if Workfront is getting any "Great idea! Wish we had this lack of functionality from the beginning!" comments...???)

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    DavidCo3
    Level 10
    Nov 15, 2017 2:40 AM UTC

    I'd really love to understand the logic of removing it. Was it really very difficult to maintain? Was it a third party license they didn't want to renew? Does it push some users towards ProofHQ somehow?

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    JaySc1
    Level 4
    Nov 15, 2017 4:05 PM UTC

    ??? I suspect it may have something to do with taking up Workfront's server space? Screenshots/jpg's are notoriously large; but I'm sure there's a way around ...

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    ErinRe
    Level 4
    Nov 16, 2017 6:10 PM UTC

    We're getting concerns around this as well. It adds steps for users which is the opposite of what we need as adoption is somewhat fragile. Any possibility of rolling this back?

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