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Level 9
Jul 12, 2022 7:04 PM UTC
Question

Our search function is not finding projects - anyone else

The search function is not finding projects - that we know exist. Anyone else having search function issues?

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21 replies

Level 10
Jul 13, 2022 8:48 PM UTC

Advanced Search is not always working either, so this is kinda ugly and no updates for 24 hours from Support (which is unusual). Spending alot of time fielding search issues today with nothing to tell the users.

Also, oddly, no Adobe Status updates (emails) either.

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Level 4
Jul 13, 2022 10:40 PM UTC

I wonder if they are waiting for the 22.3 releases to roll out before addressing this?

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Level 10
Jul 14, 2022 11:32 AM UTC

I sure hope not, but I also wouldn't be surprised if that were the case.

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Jul 14, 2022 2:40 AM UTC

We are also facing the same issues. It's not working on advanced search also - the page comes up completely blank.

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Level 6
Jul 14, 2022 2:49 PM UTC

Our workaround was to create a couple of temporary prompt reports, one for projects and one for users. At least that helps from an admin standpoint and can be shared to the users if needed.

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Community Advisor
Jul 14, 2022 5:44 PM UTC

Our search is now working - I did have to clear my cache/cookies, but the results are coming through normal again 🎉

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Christina_Jarosz
Level 9
Aug 3, 2022 2:34 PM UTC

We have found the search feature cumbersome and clunky. It also does not seem to have any rhyme or reason to how it provides results - I would think newest first, but for some reason no.

 

We discourage the team from using it and instead have a dashboard linked to their navigational bar that is for 'Advanced Search'. It allows them multiple prompts and choices and really helps much more.

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