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SeanSykes
Level 2
Jun 2, 2023 6:37 PM UTC
Solved

OS Notifications

How do I get badges/alerts/pushes in my OS (Mac/Windows) when I have received a notification within Workfront?

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    William
    WilliamAccepted solution
    Adobe Employee
    Jun 3, 2023 3:32 PM UTC

    Workfront doesn't support OS or browser notifications. It may in the future. 

    For now, you might consider connecting your Workfront account to Slack or Teams, then relying on those apps to provide OS-level notifications.

    https://experienceleague.adobe.com/docs/workfront/using/adobe-workfront-integrations/workfront-for-slack/configure-workfront-for-slack.html?lang=en


    https://experienceleague.adobe.com/docs/workfront/using/adobe-workfront-integrations/workfront-for-microsoft-teams/access-workfront-from-ms-teams.html?lang=en


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    3 replies

    William
    Adobe Employee
    WilliamAdobe EmployeeAccepted solution
    Adobe Employee
    Jun 3, 2023 3:32 PM UTC

    Workfront doesn't support OS or browser notifications. It may in the future. 

    For now, you might consider connecting your Workfront account to Slack or Teams, then relying on those apps to provide OS-level notifications.

    https://experienceleague.adobe.com/docs/workfront/using/adobe-workfront-integrations/workfront-for-slack/configure-workfront-for-slack.html?lang=en


    https://experienceleague.adobe.com/docs/workfront/using/adobe-workfront-integrations/workfront-for-microsoft-teams/access-workfront-from-ms-teams.html?lang=en


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    SeanSykesAuthor
    Level 2
    Jun 5, 2023 12:40 PM UTC

    We use Teams. Maybe I missed it but it seems that you can only view WF items in Teams. Nothing about setting up notifications.

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    William
    Adobe Employee
    WilliamAdobe Employee
    Adobe Employee
    Jun 5, 2023 3:29 PM UTC

    You may need to adjust the extension's notification settings. I also suggest confirming that Teams notifications are enabled in the OS. Notifications will not happen if you are the user triggering the notification event. E.g., assigning yourself to a task will not trigger the notification, but someone else assigning you to a task will.

     

    And, you may need to log out/log in more than once. Not sure why that is but I had to do it 3 times before my Teams notifications started to kick in.

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