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jenv3
Level 3
Mar 21, 2024 8:42 PM UTC
New

Option to Modify a Task that is Pending Approval

We'd like to have the option to make modifications to a task that is pending approval. For example, we'd like to be able to change the task dates or move the task to a different project. This is important because we frequently find that we are having to temporarily change the task status back to make these modifications, which is not an ideal experience.

 

    2 replies

    Nid_07
    Level 2
    Apr 10, 2024 10:45 AM UTC

    + to add to the above idea, we do not have the option to modify the approvers once the approval process is triggered. We need to change the status back to make this modification. The ugly part is that it retriggers the approval process from the beginning, prompting every approver to make the approval decision (though they'd have had finished this part before the approval process was edited)

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    jenv3Author
    Level 3
    Apr 10, 2024 4:03 PM UTC

    @nid_07, we get around this particular issue by removing people who have already approved before changing the status back. You can see previous approvals in the Approval History tab. Nevertheless, it would be nice not to have to do this.

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