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Level 2
October 15, 2026
Question

No longer able to enter partial hours on timesheet

Hello - are any other organizations getting a error starting today (10/15/26) when trying to enter a partial hour on a timesheet? If so, is there a fix?

 

10 replies

Level 1
October 15, 2026

Yes I came here looking to ask this question, too! We’re seeing this today and have not found a solution yet.

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Level 1
October 15, 2026

Yes I came here looking to ask this question, too! We’re seeing this today and have not found a solution yet.

Update: It looks like you can log partial hours by clicking “log time”. The error says you can’t, but you totally can. Not confusing at all!

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Angie_S
Level 3
October 15, 2026

Thanks for sharing the workaround.

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Level 3
October 15, 2026

Yep, this just started this morning for us.

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JROatGeisinger
Level 2
October 15, 2026

There were updates in Billable Hours in today’s Quarterly Release notes, but that Release was delayed.  This detail is not in the notes, but it could be related.

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Level 3
October 15, 2026

Yes, this is happening to us as well. I’m going to submit a ticket.

Also, I just want to publicly say how unacceptable it is that they move the Unified shell update release up 24 hours (from 10/15 to 10/14) with only a few hours notice. We’ve spent a lot of time communicating this change internally, only for them to change the release window at the last minute. 

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IvanCyber64
Level 2
October 15, 2026

Hi everyone,

 

Here is also one more ticket 

 where this is happening so maybe Adobe changed something. I would try the proposal I wrote if you already didn't.

 

Best regards,
Ivan Bebek

Practice Lead Work Management

CYBER64
Adobe Gold Solution Partner

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tes
ChrisFrancis93
Level 2
October 15, 2026

Yes,  this is my ticket.  And we can log time but the message is causing confusion.

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Angie_S
Level 3
October 15, 2026

Chiming in to say yes, we have the same error, and we have confirmed the “workaround” of pushing the Log Time button regardless of the error still allows you to log time.

 

We are submitting a ticket to keep the help desk’s eyes on the customer impact and to get updates.

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Level 2
October 15, 2026

Thanks all! We also put in an Adobe support ticket.

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