link between tasks frm the project pullng into the workload balancer?

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I'm sure this is basic but what am I missing - what is the link between tasks from the project pulling into the workload balancer?

I have 4 tasks assigned to a worker but only 3 of the tasks show up in the workload balancer. What is the link that creates or causes this? Screenshts attached

Thank you!

Workfront

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Richard_Le_Accepted solution

Community Advisor

Hi,

Your final sign off task does not have a duration. This is likely why it's not appearing.

If you set the duration to something greater than 0, it should appear in the balancer.

Best Regards,

Rich.

Richard_Le_

Accepted solution

Community Advisor

Hi,

Your final sign off task does not have a duration. This is likely why it's not appearing.

If you set the duration to something greater than 0, it should appear in the balancer.

Best Regards,

Rich.

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J

JaxelleAuthor

Level 4

Woops - thanks Rich! I thought it could be pulled from the plan hours, so the root is from the duration?

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Richard_Le_

Community Advisor

No problem, glad I could help!

There's many reasons why a task or issue might not appear. Dates, assignments, hours and duration can all have an impact on what is displayed. You can read more on the Workload balancer here

Best Regards,

Rich.

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