issue status changed automatically after aprroved | Adobe Higher Education
Skip to main content
November 1, 2023
Beantwortet

issue status changed automatically after aprroved

  • November 1, 2023
  • 1 Antwort
  • 497 Ansichten

Hi Community,

Can you guys help me figure out if Workfront can automatically change the status of an issue to "closed" once it has been approved by the approvers? could you please share the step-by step process with me?

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von VicSellers

So, the status (unfortunately) can't be changed if approved; it can only be changed if Rejected. Here is the documentation that relates to how to setup approval processes: https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/customize/approvals-milestones/create-approval-processes.html?lang=en

1 Antwort

VicSellers
Adobe Champion and Community Advisor
VicSellersAdobe Champion and Community AdvisorAntwort
Adobe Champion and Community Advisor
November 2, 2023

So, the status (unfortunately) can't be changed if approved; it can only be changed if Rejected. Here is the documentation that relates to how to setup approval processes: https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/customize/approvals-milestones/create-approval-processes.html?lang=en