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FlorenceCr
Level 3
May 25, 2023
Solved

Is there a way to copy a custom Issue status from one group to another?

I have a team that is moving from one group to another and they want their custom status fields to migrate with them.

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skyehansen
skyehansenAccepted solution
May 25, 2023

sadly, no. We recommend that custom statuses get created at the highest level (system) and then switched off for all groups except for the ones using it. It’s easier maintaining the system list, and if two groups have to use the same status you don’t have to create it twice.

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skyehansen
Adobe Champion and Community Advisor
skyehansenAdobe Champion and Community AdvisorAccepted solution
May 25, 2023

sadly, no. We recommend that custom statuses get created at the highest level (system) and then switched off for all groups except for the ones using it. It’s easier maintaining the system list, and if two groups have to use the same status you don’t have to create it twice.

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