Adobe Workfront General

Description - Workfront built-in date fields all include time. This has an impact for users like us who only care about the date. The time component affects comparision and localtime conversion. We need a setting that allows us to control whether the built-in fields sets the time component or not, just like custom date fields.   Why is this feature important to you - The time component makes it difficult to compare if a date is <, =, > another date due to the time component. A task that should be marked as not overdue, will show as overdue if the date is the same, but the time doesn't match another date field. This is especially problematic for custom date fields that do not include time.   How would you like the feature to work - We need an option, probably per project and group, where the built-in datetime fields can turn of the time component (default to midnight). That way, when comparing date fields just for the date component, there is no comparison issue due to

It would be great to be able to customize our scrum board based on our group's custom statuses. Currently, the board can only leverage statuses that are default or available system wide, which essentially renders the entire custom statuses useless. Would be great to add the ability to add a column based on the Agile team's custom statuses they are using.

Description - Add expand/collapse option for sections in custom forms   Why is this feature important to you / current behavior - We have some very long forms that can be hard to see all the information when designing or completing a form. The user must scroll a lot to view different sections of the form   How would you like the feature to work - Add an expand/collapse to sections so they can be used when designing or completing a form. It would be optimal to have the option to set the default to be either expanded or collapsed depending on the user need when presenting the finished form to our customers. 

Description - I would like to be able to reset an indvidual's approval back to pending without having to reset the entire approval workflow. Why is this feature important to you - We have users that approve things on accident, and it causes issues when we have to reset everyone's approval back to pending to fix it  How would you like the feature to work - I would like to be able to go into the approvals and then right click on an individual's approval and see an option to reset to "Pending" Current Behaviour - have to reset the entire approval back to pending 

Description - Why is this feature important to you - We constantly see user allocations 20+ hrs overallocated How would you like the feature to work - Same as the Time-Off feature. This would not allow user's work to be scheduled on any day that is already scheduled for 8 hrs. (6 hrs prefferable) Current Behaviour - Sky's the limit! Project or Program managers can schedule as many hours per day as they want.

Description - Referring specifically to the Agile Board Project view and the Storyboards in Scrum and Kanban teams. There is no way currently to get these boards to refresh automatically. Although the sections update instantly, if you are working across a few users then constant refreshing is required. Why is this feature important to you - Our teams work collaboratively thus are using these boards every minute of everyday and refreshing it not a functional use of time and can lead to mixed messages in terms of project status'.  How would you like the feature to work - Look into if there is a way for these boards to refresh actively to ensure all data is consistent across the system. 

Description - Currently when in the agile view or in your teams Iterations Story board view if you have lots of tasks then this mean it would require you to scroll down. Currently the Swimlanes do not follow the user down as they scroll which can lead to confusion if the member is new or you have customised lanes.  Why is this feature important to you - It would help the user in ensuring they are using the correct columns and assist with the management of larger projects How would you like the feature to work - Simply for the swimlane titles to follow as the user scrolls down.  Current Behaviour - swimlane titles do not follow the user as they scroll 

Description (Situation): The list of reports and dashboards are quite long in an instance shared by many groups. It makes it difficult to locate and manage reports & dashboards, especially for a system admin that sees everything. Current Behavior (Background): There currently isn’t a way to categorize reports and dashboards based on the group ownership versus the system level so they are easier to locate. The folders that are available in the reports area do not allow for a system level management to provide consistent structure to all users.   Why is this feature important to you (Assessment): When managing a group it would be beneficial to easily locate the reports and dashboards for their specific use rather than scrolling a long list of reports. Even though some users do not see all reports, there can be system wide used reports or ones shared across groups that make it hard to locate their own. It is especially cumbersome for the system admin since they view all items in

Description - The progressive disclosure (display logic) in custom forms is challenging when trying to figure out what items are driving each question. The colored square indicators do not visually provide much detail and you need to click on to view the settings. Once in the panel you need to scroll to locate information and if there are many options then it is hard to figure out what is driving what. There are also indicators on both the right and left side (what is driving vs what is being driven) of the question but those are not clear especially to the novice user. There is a learning curve for new form designers to understand all the different symbols and why they are split.  Why is this feature important to you - We design many complex forms and need to be able to navigate the form more easily. Without all the extra clicks it is time consuming and confusing to manage the options.  How would you like the feature to work - Adding some hover clues that display the questio

Description and what we would like to see: The system doesn't provide a good way to manage the hundreds of forms in our system. We would like to see additional features added to allow a clearer definition about who owns the form. We currently get around this by sharing the form with a group and then grouping by that field. It isn't always accurate, nor does it allow for system level management to be clearly defined.  Ability to assign a form to a group who owns/manages it so ownership is apparent, and it can be viewed at the group level without needing to access the full list of forms which is daunting in a large instance Some forms are shared across groups, but we don't want group admins to think they can edit them. Instead, we would like the forms assigned to their groups to appear in their group area for management purposes. For system admins, the large number or forms are difficult to dig through to find specific forms. Assigning to a group would help in locating ones for a s

Description - We would like to be able to send custom forms exports to our users when designing a new form.  Why is this feature important to you - When we are designing new forms for users, they often want to share with many people. We may want to share this form prior to a queue being setup or simply allow them to share a version with others. Being that we cannot set up a new queue topic and hide it when a queue is active, we are forced to create test request queues and then assure these are shared with all the right users, so they aren't visible to customers. This is more work and takes more explanation to the end user as to why it isn't named, or setup as expected.  How would you like the feature to work - We would like to be able to do an export of the form as an interactive pdf so any progressive disclosure (display logic) would work. This would be a similar concept to proofing but with more functionality (not static) for the end user. (Related note: You used to be able

Description (Situation): Workfront does not support opening documents in their native application when stored inside Workfront. A user is required to download the document to view it when it isn’t in pdf format. We need to be able to view documents without the extra steps.   Current Behavior (Background): When you navigate to the document area and click a document name it automatically begins a download of the document if it is not in pdf format Click document details, this opens a window, and it appears you can click preview to see the document. When you click preview, you are forced to download a copy of the document if not in pdf format   Why is this feature important to you (Assessment):  The current functionality of requiring the user to download a document just to view it is cumbersome and inefficient. It also causes problems with staff downloading items and creating different versions that are not then uploaded into Workfront. They also cannot make changes to th

In the email notifications area in setup, you can turn them off or on, but cannot dictate daily or instant for the default. This article shows which ones WF sets as one or the other - https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FWorkfront_basics%2FUsing_Notifications%2Fnotifications-communication.htm&_LANG=enus - but I want the ability to change this. As an admin, I should be able to set instant vs daily on any notifications I choose. Since I can't, I'm having to make tweaks to every account I create. For example, the 'someone comments on a thread I'm in' is only set for daily on default, I can't change it to instant on a setup level, which is what I feel it should be!

Description - Our stakeholders reached out to us in regards to the email notification which is sent out when an issue/request is rejected. Why is this feature important to you - The current email can lead to confusion at first glance and it could use some fine-tuning 🙂 How would you like the feature to work - The subject line could better illustrate that the request/issue was rejected, instead of completed. Also, the 'Rejected' word could be displayed in red instead of green.   - Subject line is misleading and the word 'Rejected' is in green.   Thank you, S

Description - Allow new issue fields from the queue details to be made required, i.e. description, priority, etc.  Why is this feature important to you - These system generated fields are not required and users often do not fill them in when submitting requests. Therefore, essential information is being left out. Allowing these fields to be required will reduce the redundancy of creating workaround custom description fields.  How would you like the feature to work - Create a checkbox next to the current checkboxes to make this field required - just like how it is within the custom form section. Instead create this option within the queue details section as well.  Current Behaviour - have to create custom description fields that do not populate in the system generated description within the overview tab. 

Description - Allow Project Name to be a field that is transferred over to Jira and allow for links to refer back to Workfront project  Why is this feature important to you - Currently most projects are set up with a template on Workfront, which means that all project will have the same tasks. IF there are specific tasks for every project that need to be worked by the Jira team, how would they differentiate the projects since the tasks descriptions are the same? Project name will help and also the link to allow the Jira Team to see the details of the project  How would you like the feature to work - Project Name (with link back to Workfront) to be in close proximity of view to the tasks name Current Behaviour - Project name is not transferred over to Jira. So the person receiving this task on Jira has no idea which project this is for, which makes it difficult for them to know what they need to work on. There is also no link back to the project to allow user to understand th

Description - Be able to easily translate proofs when proofing in different languages Why is this feature important to you - We proof a lot of proofs in different languages. It would be a nice feature to add so we can easily check to make sure what it on the design matches what it should be.  How would you like the feature to work - Add a feature in the proofing tool to be able to easily translate the language to the language that the person is proofing in.  Current Behaviour - There is no way to check proofs to make sure they are translated correctly for those who don't speak the language that is on the proof. 

There are multiple departments within our organization that use workfront. One department would like to change the decision options for proofing to remove "Approved with Changes," however other groups still want it. There should be a way for teams or groups to customize their decisions for their proofs. OR alternatively, users should be able to customize the decision options for each proof. 

Ability to have task level reminders for users so they might be notified a day or so before their task is due but because timelines often move.

The idea is to have a pre-created checklist that can be added to the proof, that can be "checked off" as it's completed. Our team has a list of items that they are checking for within a proof, each checklist is different depending on what type of creative proof has been uploaded, and they have to keep track of the checklist separately while looking at the proof.

When proofing or making proof approvals, after clicking an approval button, a comment box opens up. When a user types in a comment then clicks Send Comment, the comment is not included in the notification email that the document owner receives, nor are they sent any sort of notification. Include the proof approval comment in the approval notification email.

Description - Why is this feature important to you - We have different teams working with Workfront at HP Inc, and they have different needs to customize the Business Case tab in the Projects. How would you like the feature to work - I want to be able to add fields, like T&Cs, and to edit the dropdowns, and apply these changes only for an specific team, in other words, to be able to customize the Business Case tab per group. Current Behaviour - If I change a dropdown in the Business case tab, it will be change for all the projects a cross all Workfront teams.

Description - Workfront has a "newish" module named Company which is how an Admin can manage unique Rate Cards based on a client or project.  By assigning a Company to any given Project.   The basic Workfront platform then substitutes the Company/Role Rate over the Users defined Rate/Role.   Which is a pretty straight forward process.  BUT this data substitution doesn't seem to carry past basic Workfront; When in Business Case and you are adjusting Budgeted hours -- the system ignores the Company Rate Card process.   Same occurs while using the Resourcing Screens such as Planner, Utilization, and any reporting associated .     Why is this feature important to you - Our organization relies heavily on finance data and allows our clients to have unique billable rates.   With this large foundational gap it subtracts value from the platform.  And when told to develop a custom report outside of Workfront, some of the key

Description - I would like the switch function to be added as a useable function inside of a calculated field. Why is this feature important to you - It would make coding calculated fields much easier in some circumstances. How would you like the feature to work - Just like a switch command, where you tell it which variable(s) to pull in and then you can say if variable = A, calculation = 1, if variable = B, calculation = 2, etc. Current Behaviour - The behavior can be achieved currently, but it requires the use of many nested IF statements, which is rather unwieldy in trying to write.

I would like to be able to view a report of experience league activity for my organization as well as the ability to assign an online course within the tool.This would enable me to create and track assignment completion for new or existing users.   Not only is this helpful for monitoring the completion, but also in understanding a colleague's progression through training.   Right now I assign by cutting and pasting links and have no way to monitor completion.   At minimum the ability to pull a report (by dates or by colleague) would be so very helpful.