Adobe Workfront General

At the beginning of July, things might get a little quiet around here. Our U.S. offices will be closed July 5th - 9th, 2021 for summer break. While we are away, be sure to check out our summer movie releases and reading list. This content is hot off the press and will not disappoint! ☀️ Video premiere: How to use Workfront One for training☀️ New Learning Path: KPI dashboards in the new Workfront experience☀️ Updated Learning Paths for the 21.3 quarterly release: Project templates | Workfront for Collaborators | Requests in the new Workfront experience We will be back to business as usual on Monday, July 12th. Happy summer!

we just moved to workfront - we currently track our projects in Basecamp and we are struggling to mirror that experience in Workfront. is anyone willing to share their process with me? or show me how your team does things? thanks

How fast is the speed of work really? In this month’s training blog, Learning Program Manager, Betsey West, talks all about work velocity‚Äîwhat it is, what you need to track it in Workfront, and how to report on it to make your deadline commitments more accurate. ‚ñ∂Ô∏è Take me to the blog Get to know the author:Betsey has been a Learning Program Manager here at Workfront for the last 6 years. She is pretty much an expert in everything, but she specializes in reporting, agile, and custom forms. In addition to being the kindest human you will ever meet, she is super adventurous and spends her free time traveling, hiking, crafting, and snuggling her puppy. Have questions or feedback after reading the blog? Post your comments in this thread to have them answered directly by one of our reporting experts (maybe even Betsey herself)!

My Team is starting to implement Agile principles through Workfront at the moment. During some discovery sessions we ran into something that I'm not quite sure is right in the tool. Here is the scenario we were testing:We'd like to use a request queue to trigger work for the team. Often these requests end up being multiple tasks assigned to various people on the team to complete not just one thing for one person to complete.I set up a request queue and have the requests route to the agile team. We take the request and convert it to a project using a template where it has the multiple tasks scheduled out to the proper teams When I go back to the Kanban board it has both the original request (even though it's set to be resolved by the project) and now all the project tasks as well. Are we missing something in the set up of this for the team? Why would the original issue and the new tasks all still show even though it's set to be resolved on the back end?

I know there was a time that we couldn't have a user with the exact same email address in multiple instances. I thought that was fixed at some point. But I can't find docomentation stating either that is still a consideration or that it's been changed.Did I dream that fix up?

Do users within your instance have more than 1 job role? If that's the case and you want to see a list of ALL users who have a specific job role, regardless of whether or not it is their primary role, you'll need to use text mode to pull this information! To do this, follow the instructions below. 1. Navigate to the Reports area and create a User report. 2. From the columns area, add a new column and select Job Role > Name from the field library. That way you see whether or not this role is their Primary Role or considered an Other Role. 3. Add another column, but this time switch to text mode. Paste the following so you can see if this job role is considered an Other Role: displayname=Other Roleslistdelimiter=<p>listmethod=nested(userRoles).liststextmode=truetype=iteratevaluefield=role:namevalueformat=HTML 4. From the filters area, switch to text mode and paste the following: userRoles:roleID=GUID of Job Role hereuserRoles:roleID_Mod=eq NOTE: You will need to replace

I am trying to create a column that calculates the actual duration of an issue, in business days, then compares it to an SLA duration. I need this for both issues and total project duration.

I am looking at a governance model where I can use Workfront to let content authors submit content which then goes through approvals before getting applied to AEM component(s).

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Hi Everyone! I posted this on the Innovation Lab thread, but also wanted to drop the Parent/Child Projects survey here. If you've ever thought additional levels of projects would be useful, please take this survey. It is fairly long (10-15 min), but we wanted to be thorough so we know exactly what features you all need and how prevalent this "pain" is. Feel free to reach out if you have any questions about the survey!

‚Is there any possibility that Workfront classic might be an option indefinitely? I have an entire team that despite being in the new experience for a while is still not on board with it. They have issues with things like increased latency and font size which are not things I can remedy or say it will just take some getting used to. It is negatively impacting their productivity. They would like to stay in classic forever. Any thoughts?

Hi Everyone! One of our designers, Levon, and product managers, Gevorg, are looking for feedback on custom form builder. This is a short survey (5-10 minutes), so if build custom forms, we hope you'll share your feedback with us! Please feel free to forward this survey to anyone else in your organization who uses Custom Form Builder. As always thank you for helping us make Adobe Workfront a great product. Elissa

Hi, I'm looking to create a report which flags any 'live' project spaces that have been dormant for some time (e.g. 4 weeks) as a means of flagging project spaces that are not being kept up to date. By 'dormant', I mean no tasks added/updated, documents added/updated, updates sent/received and status changes in recent weeks. Essentially, nothing is happening in the project space. Am looking at 'Last condition note' and 'Last note' as fields to filter by but I am pretty sure this won't pick up everything. Anyone done this before and have any ideas/thoughts to help. Many thanks

I can't seem to find any topics in regard to this. When exporting a project to a PDF, I am looking to find a way to make the description of the task column smaller. Does anyone know of how this can be done via text mode?

Hi! Question just as stated. Our WF instance is slllooooooowww. We've had multiple tech calls about it, checks with our IT and WF's IT and no solution as to what is causing it. Has anyone had any self-serviced luck in fixing this? It seems especially difficult over screen sharing. I'm attempting to just view the hours area of a project and it's click-wait-1-2-3-4-5-6-7-8-9-click-refresh-wait-1-2-3-4-5-click-wait-refresh-click-1-2-3-4-finally.

When submitting a custom form request, we have a field for due date which gives them a calendar pop-up but also the time is shown. The requestor used to be able to request time and now when trying it automatically closes out the request and saves in drafts. Anyone else experience this?

Hi WF Community, Does anyone know if it's possible to allow users, users who have multiple roles assigned to them, to determine what role they want to associate with hour entries? I know that in Advanced Assignments you can specify what role the assignee will use for a specific task/issue; however, what if a user logging time to a task or project isn't assigned to anything? E.g. our project owners might want to log time to Task A, because they are managing it (not executing it), but they are not assigned to it. Thanks.Nick

These are not essentials, but certainly nice to haves. 😉 Copy Timesheets *Copy Timesheetshttps://one.workfront.com/s/idea/0874X000000oODfQAM/detail * Edit and extend approval commentshttps://one.workfront.com/s/idea/0874X000000oNmNQAU/detail

I thought I had done this before but now I cannot. I would like a custom form with descriptive text (at the Queue Details level) to show when you select the queue for situations that are not Queue Topic-specific but also have custom forms for each of the Queue Topics. We are experiencing some funky issues right now so I'm not sure if it is a WF thing or if it is that I've never been able to do this. Thank you in advance.

I have a filter set up on a task report for planned start date this week but it is pulling tasks back into 2017. Any ideas what could cause this?

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Hi all, I'm wondering if you can help please? We have many users that share their work over several project types (based on portfolios and sub-projects in programs). Recently, we have been asked to look at that work split in terms of percentages to help us allocate budgets in the right area. Is there any way to create a user report (or any other report type) on planned hours grouped by portfolio or program?I can make a report with all the projects with planned hours, but I can't see a way to split/group them via portfolio. In a simple sense, I just need to see the % of what project type a person works on.Any ideas? Thanks, Chris

We implemented Workfront in 2017. When we launched we set up a user group of champions and met with them every couple of weeks. The hope was to have a user from each department participate as an engaged advocate for Workfront who could take tips and tricks back to their respective teams and generate enthusiasm for the tool. Sadly, what occurred was users came with lists of complaints/concerns from their department (mostly related to other teams) and it devolved into an unproductive meeting. 4 years post-implementation, we have begun migrating users to the new experience. The response has been positive. We started with a pilot group with the hope that these users would sell the new interface to their teammates. We are again looking to create an internal Workfront user forum. One where users feel greater ownership of the tool and processes built within our WF instance. Would love to get feedback/guidance from this community: Could anyone share their experience generating strong engagemen

Anyone else getting a whoops error when they go to submit a request to a request queue in sandbox 1 and 2? Or just me? Cluster 5, Workfront Classic.

Morning all, Wondered if anyone could help me out with an issue. Tried to create a view in the NWE for a portfolio, where if needs be you could easily change the program the project belongs to. Looks like that field is locked. Tried to create it in a report, but again, that field is locked. The team that asked for it, would regularly move projects from one program to the other. Please can you help me out? Many thanks, Csengi