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prakashkrishnamurthy
Jan 27, 2023 12:49 PM UTC
Solved

How to export all updates to issues in workfront?

We are looking to export/extract issue updates from Workfront for archival. We only see the latest update available in exports. How do we get all the individual updates in a ticket to be exported? Appreciate the help.

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ChrisStephens
ChrisStephensAccepted solution
Community Advisor
Jan 27, 2023 2:47 PM UTC

Do you mean you want to pull every user update for every issue in Workfront?

 

You could create a Note type report in Workfront, and filter it so that the Issue ID is not blank, and then export the report.

 

If you want a specific Issue's updates, you could make it a prompted report.

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2 replies

ChrisStephens
Community Advisor
ChrisStephensCommunity AdvisorAccepted solution
Community Advisor
Jan 27, 2023 2:47 PM UTC

Do you mean you want to pull every user update for every issue in Workfront?

 

You could create a Note type report in Workfront, and filter it so that the Issue ID is not blank, and then export the report.

 

If you want a specific Issue's updates, you could make it a prompted report.

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prakashkrishnamurthyAuthor
Jan 27, 2023 2:48 PM UTC

Thank you. That really helps!!

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