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nathanielmaki
Apr 13, 2023 4:28 PM UTC
Solved

Form selection logic

Is it possible that each request type had their own form and based on the Request Type Workfront would only select the form associated to that request type.

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Richard_Le_
Richard_Le_Accepted solution
Community Advisor
Apr 14, 2023 10:59 AM UTC

Hi,

 

You can achieve this with the use of Queue Topics. A separate queue topic can be created for each request type and each topic can have its own form(s) and routing rule. You can read more on this here.

 

Best Regards,

Rich. 

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1 reply

Richard_Le_
Community Advisor
Richard_Le_Community AdvisorAccepted solution
Community Advisor
Apr 14, 2023 10:59 AM UTC

Hi,

 

You can achieve this with the use of Queue Topics. A separate queue topic can be created for each request type and each topic can have its own form(s) and routing rule. You can read more on this here.

 

Best Regards,

Rich. 

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