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RWH
Level 2
Dec 17, 2020 4:00 PM UTC
Solved

Does anyone know why I'm no longer able to indent, or move tasks up and down within a project? I'm an admin user and the project owner. I WAS able to do these things and my colleague still can - it's just me :-(

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Doug_Den_Hoed_AtAppStore
Doug_Den_Hoed_AtAppStoreAccepted solution
Community Advisor
Dec 17, 2020 9:55 PM UTC

Hi Ross,

Heather's cache suggestion is a good one, and/or I'd suggest you ensure the tasks are sorted by Task Number, you have no Group By in effect, and that your browser resolution is at 100%.

Regards,

Doug

Learn more at www.atappstore.com, email doug.denhoed@atappstore.com, or tag me here @Doug_Den_Hoed_AtAppStore.
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3 replies

HeatherLa2
Level 3
Dec 17, 2020 6:08 PM UTC

I've found that if I'm unexpectedly unable to do something, clearing my browser cache helps 99% of the time.

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Doug_Den_Hoed_AtAppStore
Community Advisor
Doug_Den_Hoed_AtAppStoreCommunity AdvisorAccepted solution
Community Advisor
Dec 17, 2020 9:55 PM UTC

Hi Ross,

Heather's cache suggestion is a good one, and/or I'd suggest you ensure the tasks are sorted by Task Number, you have no Group By in effect, and that your browser resolution is at 100%.

Regards,

Doug

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Learn more at www.atappstore.com, email doug.denhoed@atappstore.com, or tag me here @Doug_Den_Hoed_AtAppStore.
    RWHAuthor
    Level 2
    Dec 17, 2020 10:11 PM UTC

    Thanks Doug

    As much as I was convinced that the sorting wasn't the issue..... it was! So spot on :-)

    Cheers

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