Document Preview Does Not Work

Question

I've loaded a document to a project and when I click on Preview, the document downloads instead of showing me a preview on the screen. Is there a setting I need at adjust to make Preview work?

skyehansen · Accepted Answer

I think that's how preview works. If you could convert the file to a Workfront Proof, you'd get a more seamless experience.

Otherwise to alleviate, you might play around with your browser settings. Searches like this might help you out.

https://www.google.com/search?q=how+to+make+chrome+open+files+instead+of+downloading

Sample solution that might work better for you:

https://support.google.com/chrome/thread/201301180/how-can-i-make-chrome-open-a-file-without-downloading-it-on-the-device?hl=en

DanteJ · Answer

That is how Preview works if the document was not set up as a proof; It will automatically download the file to your system. I suggest converting it into a proof.

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