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Level 2
July 27, 2026
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Delete Old Routing Rules

  • July 27, 2026
  • 2 replies
  • 99 views

If I delete old routing rules in a Workfront request queue, does that impact any historical projects that used those routing rules?

Best answer by MorganHatcher

Hi ​@FelipaReyes  - Routing rules are created on a per project basis. Once you delete them it will be a going forward update, so any updates on objects the rule made previously will not update. Same is true if you add a routing rule to a project it will not perform any updates on past objects. 

For my peace of mind I always like to check these things in a Sandbox environment, the Preview Sandbox would be a great option for this. 

2 replies

MorganHatcher
MorganHatcherAccepted solution
Level 4
August 5, 2026

Hi ​@FelipaReyes  - Routing rules are created on a per project basis. Once you delete them it will be a going forward update, so any updates on objects the rule made previously will not update. Same is true if you add a routing rule to a project it will not perform any updates on past objects. 

For my peace of mind I always like to check these things in a Sandbox environment, the Preview Sandbox would be a great option for this. 

Level 2
August 6, 2026

Thank you ​@MorganHatcher!