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Level 2
Apr 15, 2024 8:45 PM UTC
Solved

Create custom email notifications

Can I make custom emails as notifications?  I don't want to customize a current email.  I want to create my own email.  I can't find any information on how to do so.

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Richard_Le_
Richard_Le_Accepted solution
Community Advisor
Apr 16, 2024 1:18 PM UTC

Hi Karen,

 

There is some customisation capability in Workfront where you can create your own email templates to support reminder notifications only. You can read on this more here.

 

You can also customise the header of the current emails that go out, but you suggest that this isn't what you're looking form.  There isn't much else you can do customise emails natively within the system. Your only other option would be to use Fusion . . . with an appropriate Fusion scenario you could watch for specific events and triggers in Workfront and send out an update with words of your choosing, or a completely custom email.

 

Best Regards,

Rich.

 

2 replies

Holly_Benjamin
Level 2
Apr 16, 2024 10:47 AM UTC

I'm interested in something similar to this too - can we bring in data from custom fields into notification emails or approval emails?

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Richard_Le_
Community Advisor
Richard_Le_Community AdvisorAccepted solution
Community Advisor
Apr 16, 2024 1:18 PM UTC

Hi Karen,

 

There is some customisation capability in Workfront where you can create your own email templates to support reminder notifications only. You can read on this more here.

 

You can also customise the header of the current emails that go out, but you suggest that this isn't what you're looking form.  There isn't much else you can do customise emails natively within the system. Your only other option would be to use Fusion . . . with an appropriate Fusion scenario you could watch for specific events and triggers in Workfront and send out an update with words of your choosing, or a completely custom email.

 

Best Regards,

Rich.

 

Translate