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Level 3
August 26, 2026
Question

Calculate datediff between issue entry date and the date it was converted to aporject.

  • August 26, 2026
  • 3 replies
  • 27 views

I’m trying to create a project level report that captures issue “wait time” -- the time between when an issue was entered (convertedOpTaskEntryDate) and the date the issue was converted into a project. I cannot seem to find a way to do this. I can create a new field to time stamp the conversion date, but how would I do that? Thanks!

3 replies

Eric_D_Miller
Level 5
August 26, 2026

Could you weigh the entry date of the original request/issue against the entry date of the attached project?

ljorr16Author
Level 3
August 26, 2026

That’s what I was thinking about, but I’ve seen conflicting information about what the project “entry date” represents. 

Eric_D_Miller
Level 5
August 26, 2026

The entry date on the project represents the exact time the project was entered into the system. Would this reflect the issue/request conversation date?