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Level 4
Nov 30, 2022 5:37 AM UTC
Solved

Auto change license type

Can we change the user's license automatically? If he or she does not log in for a certain period of time, his or her license will be automatically transferred to the requestor. 

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Richard_Le_
Richard_Le_Accepted solution
Community Advisor
Nov 30, 2022 12:21 PM UTC

Hi,

This would be achievable by using Workfront Fusion. You could build a scenario that periodically checks the last login date of users with a paid license and if the date is greater than a set period of time, automatically change their license type to a request license.

Best Regards,

Rich.

3 replies

Richard_Le_
Community Advisor
Richard_Le_Community AdvisorAccepted solution
Community Advisor
Nov 30, 2022 12:21 PM UTC

Hi,

This would be achievable by using Workfront Fusion. You could build a scenario that periodically checks the last login date of users with a paid license and if the date is greater than a set period of time, automatically change their license type to a request license.

Best Regards,

Rich.

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A_ENAuthor
Level 4
Dec 1, 2022 4:50 AM UTC

Thank you @richard_le_ .I'm new to Workfront Fusion, I'm curios if we have documentation or tutorials on how start scenario building?

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Richard_Le_
Community Advisor
Community Advisor
Dec 5, 2022 11:07 PM UTC

Hi,

Have you checked out the Fusion Tutorials on Experience League here?

Best Regards,

Rich.

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