Level 2

Question

As anyone solved this Log Time Error Message???

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We have been using timesheets and logging time for nearly 6 months now. Today for no reason, we began to receive this error message when entering time in Decimal increments. It still allows users to enter the time and saves the decimal increments. But the error message is causing confusion across the user base.

I do not see any configuration settings in timesheet hours or timesheet profile that would account for this but I only have group admin access not system admin. Any advice would be helpful

IvanCyber64

Level 2

Hi @ChrisFrancis93 ,

I apologize in advance if this is too basic or you already tried, but my first logical step would be to check if it actually works with commas instead of dots.

Also please refer to the same issue

Best regards,
Ivan Bebek

Practice Lead Work Management

CYBER64
Adobe Gold Solution Partner

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tes

ConnorO2

Level 4

@ChrisFrancis93 Put in a support ticket, I have one in currently and the engineer team is looking into this. I put it in this morning around 8am though and have yet to receive an update.

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ChrisFrancis93Author

Level 2

I put in a ticket to our IT team. Only they have the ability to put in support tickets with Adobe

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ChrisLew

Adobe Champion and User Group Leader

We submitted a ticket and the engineer let us know that you can go ahead and click the ‘Log time’ button anyway and it will save the fractional time. The error pops up but you can ignore it.

Also confirmed here…

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ConnorO2

Level 4

@ChrisLew Good to know, wish they would’ve updated me in my support ticket with this information…….

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