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Level 1
June 19, 2026
Question

Adding a Reminder Notification to a Task or Issue using Fusion

I am working with a Team that wants to add a “Due Soon” and “Past Due” reminder notification to every task or issue added to their projects.  In the UI, I can add reminder notifications to tasks in a template, but I can’t add them automatically to newly created tasks or any issues.  I saw that there were community posts asking for this functionality (Make a Custom Reminder Notification a Default Setting for New Tasks in Group Tasks & Requests Preferences | Community, Adding Custom Email Reminder Notifications to Issues at a Template Level | Community), but it has not been implemented, so I tried to build a Fusion Scenario that will add them automatically.

 

In the update Issue module, I can’t find Reminder Notifications or Timed Notifications as a collection, and I also don’t see this information exposed in the API explorer.  Has anyone else been able to create a Fusion Scenario that can automatically add Reminder Notifications to a task or issue, and if so, could you share how you did it?

2 replies

ninoskuflic
Level 6
June 20, 2026

Hi ​@MattLovison, can’t you use automatic reminders that should do that for you OOTB? E.g. There is a setting:

Could that help you? From API standpoint, I see that an internal hit is happening when editing the task with a payload of:

 

 

But so far I was unable to find an internal equivalent to do it via API. 

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Level 2
July 29, 2026

yeah same thing i have created a reminder template but don’t know how to attach it to a object but adobe documentation says we can but there is no option , we implemented it in fusion by adding a note to the object ,the content of mail is note text and the person who needs to receive the mail will be added in the notify field 

 

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