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jon_chen
Community Manager
Community Manager
April 5, 2024

Adobe Workfront Experts on Top Adobe Summit 2024 Takeaways

  • April 5, 2024
  • 10 replies
  • 7681 views

April 17th, 2024

 

We are happy to welcome Cynthia Boon and Nichole Vargas of the Customer Success team at Adobe for an AMA session about top Adobe Summit 2024 takeaways.

 

Our experts:

  • Nichole Vargas, Leslie Spier & Cynthia Boon are Customer Success Managers from Adobe. 

 

How this AMA works:

  • This thread will open on Wednesday, April 17, for you to start submitting your questions.
  • Reply to this post with any questions you have for our Experts. They will reply to as many of your questions as possible. 
  • After the AMA is over, the thread will be locked for new replies, but it will remain visible as a resource. 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

10 replies

Level 2
April 16, 2024

@NicholeVargas, @CynthiaBoon, @LeslieSpier 

I'm curious about some of the AI functionality that was teased for Workfront, including:

  • AEM connector (Provide asset suggestions to re-use as a starting point to get the project moving)
  • Asset QC assistant (for streamlined brand compliance)

When can we expect these to be available within Workfront (and will they be natively built into Workfront, or something that will come as an "add on" (at an extra cost)?

 

As many of the Workfront sessions were about not just Workfront, but WF+multiple other Adobe products working in tandem, it muddies up what we'll be able to tap into as an existing Workfront customer and what requires buying more products.

MoniqueEvans
Community Advisor
Community Advisor
April 17, 2024

Hi Blake! I attended a couple of sessions that mentioned AI but none of them gave a true timeline. I like to think of Summit as the preview of where things are going and note that we'll see updates between now and Summit 2025. There is a Workfront roadmap session next month that might give us a bit more insight but I would pay attention to posts on Community to see if anyone from Adobe mentions Alpha or Beta testing or "provide your feedback". That's how I've been able to get updates over the years.

NicholeVargas
Adobe Employee
Adobe Employee
April 17, 2024

@blakeco to follow-up on Monique's post above, here is the link to the upcoming Workfront Roadmap Webinar on Wednesday, May 8 at 8am PT / 11am ET. Since this will be Workfront specific, it should hopefully help clarify what you can tap into as a current Workfront customer! 

Level 1
April 17, 2024

@NicholeVargas, @CynthiaBoon, @LeslieSpier 

Hi!  Our team was very interested in learning more about Frame.IO.  I am sure many customers have mentioned their challenges with Proof HQ.  Do you foresee Frame replacing Proof?  Do you have insight into the rollout of Frame?

CynthiaBoon
Adobe Employee
Adobe Employee
April 17, 2024

Hey there! Quick answer on the last question first - Proof isn't going away. What will happen is that the Proof approval functionality will work with the Frame.IO functionality.  The best session that illustrated this (fantastic demo!) is this session: 
Revolutionizing Content Production with Adobe - S305 

We should see more information about this enhancement later this year!

Level 1
April 17, 2024

Hi!  I did watch that session and didn't quite understand the connectivity between the two.  I thought I heard a couple different times that Frame would be launching as early as end of Q2 this year.  Thank you for answering my quesitons!

MichaelLandauer
Level 2
April 17, 2024

I felt like I got a lot of great insight from my fellow attendees about a few issues I had been thinking a lot about. As a result, these are some of the things I plan to try:
1. Reducing the number of available hours for creatives from 6 to 4. 

2. Pilot a fusion recipe where I automatically start tasks that are "ready to start" and at their planned start date + sending a message to the assignee. 

3. Speaking of sending messages - using user-level updates for more personalized messages and letting people turn off more notifications. They ignore those anyway. But user updates can show up as mentions on the home screen. 

4. Definitely committing more strongly to resource pools and workload balancer. It works for our design team, but we want to use it more for writers, too. Spoke to at least two companies who were "de-podding" ... moving away agile team models back to resource teams. 

NicholeVargas
Adobe Employee
Adobe Employee
April 17, 2024

These are great action items! As you start checking things off your list or have questions in the process, be sure to reach out to other Workfront Admins here on the Community forum or in any of the free workshops/webinars published to the Events page on Experience League! 

Level 5
April 17, 2024

I LOVED the sessions where Workfront, Workfront Fusion, AEM Assets, and Photoshop/Firefly intersected. I saw a huge opportunity to enable users "self serve" their creative assets. Is there a timeline for when the Photoshop API will be generally available for use in Fusion?

NicholeVargas
Adobe Employee
Adobe Employee
April 17, 2024

@mattmc2 I will follow up with the Fusion/Product for more information. Stay tuned! 

MoniqueEvans
Community Advisor
Community Advisor
April 17, 2024

My most memorable session was the Adobe GenStudio & Workfront Fusion: Building Automated Content Workflows [L610] lab. This is the first time I was ever able to complete a Fusion scenario on my own with no demonstration, just me and the guidebook. I won't lie, I needed help from the TA because I misnamed a record and forgot a quote mark but still an incredible confidence booster and rush.

 

The lab also gave me a couple of new ways to approach ideas in using Fusion / AI to circumvent access level and license challenges. This would also take one more burden off the team and let SkyNet (if you know, you know) handle it.

PatrickHart
Adobe Employee
Adobe Employee
April 17, 2024

Hi Monique, so glad you were able to join us! I was a TA in this lab and everyone asked great questions. Thanks so much for calling it out as your most memorable!

CynthiaBoon
Adobe Employee
Adobe Employee
April 17, 2024

I wasn't able to attend Summit in person, but I was lucky enough to see the dry run of @nealgardner_mattel and @jennaed Boards presentation.  It was fantastic, so I highly recommend it!

Skill Exchange: How Mattel Is Leveraging Workfront Boards - S956 

Level 1
April 17, 2024

Bummed you weren't able to be there @cynthiaboon but really glad you were able to see the dry run. The day-of presentation was so fun. The audience was fantastic! Thank you for having us!!!

MichaelLandauer
Level 2
April 17, 2024

I got to spend some quality time with the Mattel folks at lunch one day, and it was a highlight of the week! I love how they are using boards. And with the Fusion connector in place now ... my wheels are turning! 

MoniqueEvans
Community Advisor
Community Advisor
April 17, 2024

I hope I can go again next year. For me, Summit isn't about the sessions. Don't get me wrong, sessions are informative but usually that content is available later online. What isn't available is the meal-time conversations, and chances to visit booths and talk specifically about your needs.

 

I was able to meet with various people in product to understand the direction certain features are going, but also volunteer to join some Alpha and Beta tests to have a direct impact on the future of these updates. I also met so many other admins and champions that have similar use cases and realized through their stories that because my instance is so advanced, we've overlooked the most simplistic and basic needs of our users and now I'm working on easy reports to show managers who is working on what and when it's due.

I wish there were more chances to talk with all of you and pull out the laptop and see how you're using features. I will say that the Skill Exchanges do a good job of sharing some insights but we need more opportunities.

Also to anyone who does go in the future, be sure to arrive early so you can attend the Monday afternoon/evening events and find people to sit with throughout the week. Also shout out to the Scale team for setting up the GroupMe, it would have been a completely different week if we all had to fend for ourselves trying to find someone in the Lion Pride.

LeslieSpier
Adobe Employee
Adobe Employee
April 17, 2024

This is definitely what we want for all of you! Workfront is such a fantastic community because of you and all our wonderful users. Summit is such a great opportunity to meet others, exchange ideas, and connect with product folks. Hopefully @nicholevargas@cynthiaboon and I will get to join you all in the future!

MichaelLandauer
Level 2
April 17, 2024

And I will say this. I was the only Workfronter from my company to go. We had others there for other parts of the Adobe stack, but I was on my own all week. I thought I would regret that, but it actually forced me out of my comfort zone and into the Workfront Community. Not having an obligatory work buddy there with me freed me up (forced me?) to learn from some awesome people from Mattel, Caterpillar, Vanguard, JP Morgan Chase, Morgan Stanley, Western Alliance Bank, Mayo Clinic, Jewelers Mutual, CVS and Kohler -- to name a few. 

Richard_Carlson
Community Advisor
Community Advisor
April 17, 2024

Random Summit Story

I won the signed NBA jersey in the Workfront cocktail party and hours later in the casino a random family of mom, dad, & 2 kids approached me excitedly and said "Hey, you're the one that one the NBA jersey!"

LeslieSpier
Adobe Employee
Adobe Employee
April 17, 2024

That's so fun!!!

CynthiaBoon
Adobe Employee
Adobe Employee
April 17, 2024

Before the Coffee Break ends, we have a reference doc that highlights all of the Workfront sessions at Summit, just in case there were any session you want to share with your peers that couldn't attend Summit.  All of us on the Scale team are sending out the positive vibes so that we get to see y'all in person at Summit next year.

Highlighted Workfront Summit Sessions 2024.pdf 

jon_chen
Community Manager
jon_chenCommunity ManagerAuthor
Community Manager
April 17, 2024

That wraps up our Coffee Break on Adobe Summit! Thanks for sharing your favorite memories from Summit and I hope you found it as interesting as I did.

 

As you a reminder, don't forget to check the Highlighted Workfront Summit Sessions document that @CynthiaBoon shared. You can also check out the full list of on-demand Workfront sessions here (requires login). Hope to catch you at Adobe Summit next year!

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