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lmcintron
Level 2
May 9, 2024
Solved

Workfront Home Group

  • May 9, 2024
  • 2 replies
  • 1359 views

I inherited a Workfront instance and when new users are added to our system, they automatically default to a Home Group called Information Services.   Can someone please tell me where this information is pulling from?   We have many groups in WF, so not sure why this is the default.

 

Thank you

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    Best answer by skyehansen

    our users automatically populate through SSO, and there's an instruction in our SSO settings to put them into a default home group.

    2 replies

    KellieGardner
    Community Advisor
    KellieGardnerCommunity Advisor
    Community Advisor
    May 9, 2024

    When doing this inside of Workfront: New users added to the system will default to the home group of the user adding the new person. 

     

    If you are using Adobe Admin Console, I'm not sure if it's the same with that process or not. 

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe ChampionAccepted solution
    May 9, 2024

    our users automatically populate through SSO, and there's an instruction in our SSO settings to put them into a default home group.

      K
      keegan_oconnor
      Level 2
      September 9, 2024

      @skyehansen, because SSO populates upon each login, what method do you use to prevent existing users from being inadvertently reassigned to the incorrect home group? This could be unique to my instance, but new accounts are currently populating by default to a Home Group with several existing users. I am trying to determine how to get all new users (but no existing users) to get reassigned to the Home Group we want. 

      skyehansen
      Community Advisor and Adobe Champion
      skyehansenCommunity Advisor and Adobe Champion
      September 9, 2024

      @keegan_oconnor  There's a place in the SSO settings where you can specify which homegroup to put them in. Under the classic system (if you have not yet migrated to admin console) it's under Map User Attributes and you just select Home Group and choose a home group.

       

      All of our users are added into one home group called "new users" for example.

       

      From here, you can decide what you want to do with them. There are at least 3 alternatives, maybe more.

      1) Use Fusion to perform some queries about the user and automatically reassign their home group based on your findings.

      2) Run a report regularly and assign all users in the "new users" homegroup to another homegroup.

      3) Tell all users to fill out a profile update request assigned to admins, and based on their answers, you'll know where to put them.

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