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MoniqueEvans
Adobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
July 9, 2018
New

WF Help Desk Tickets Need to be Able to Filter for Current tickets (Open & Awaiting Reply)

  • July 9, 2018
  • 0 replies
  • 225 views

I have a good amount of active tickets within the Workfront Help Desk and right now I have to scroll through the list or filter on both "Open" and "Awaiting Reply" statuses. Would love to be able to see all current/active tickets with one filter