SSO Pain Points

We had a few: 1. You can't use the Welcome notification in Workfront as it has users login directly and not through the SSO. I didn't know that and had to delete everyone and give them new instructions with a link to SSO. It also means I couldn't upload the staff info first (maybe you can, I couldn't figure out how to make that work together0. It also screwed up the ProofHQ logins as when I manually added the users the first time and had to delete them, they were only deleted from Workfront and not from ProofHQ and it ran out of licenses so when people started signing in via the SSO they didn't get a Proof license. Workfront fixed it for me, took a couple days. 2. The people who were setting up the system before the SSO was implemented had some trouble converting their accounts to the SSO sign in because the Federation ID is case senstitive and it didn't match. It was an easy fix once we figured out why it wasn't working. Jill Ackerman Lindblad Expeditions