SSO: Federation ID should not be case sensitive | Community
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Level 2
May 8, 2017
Accepted

SSO: Federation ID should not be case sensitive

  • May 8, 2017
  • 11 replies
  • 2137 views

I'm still not clear why the Federation ID field in Workfront is case sensitive. If there's not a good reason for this, can we someday make them not case sensitive please?

11 replies

Level 6
May 8, 2017

1000X yes --- this is a true pain for me as a SystemAdmin. And makes zero sense

August 7, 2018

Agree, please consider ease of use for your user base. This is an unnecessary headache!

August 7, 2018

Yes, agreed. Very time consuming. Please make this fix!

Level 3
January 10, 2019

Very much agreed!!!!!

Level 3
January 10, 2019

Agree! Bulk editing users via the SSO bulk edit was causing another layer of problems, if not more. This left me updating (and still updating) 700+ user accounts manually in my system.

HUGE MESS of a feature/integration and defiantly should be resolved ASAP!

Level 2
August 12, 2019

I came across this issue today in the process of migrating our company to WorkFront.

The fact that this issue has not been resolved is honestly very disappointing.

A unique credential such as federated ID or username should never be case-sensitive or non-unique.


I honestly hope to see some progress made here very soon.

This post has over 300 votes already and is something that should have existed from day one when the platform was released.

July 28, 2020

Yes please - agreed! It creates a big headache and an awful amount of work for the sys admins

Level 2
March 4, 2021

As someone who just launched SSO I had no idea how much of a headache this would be. I am spending hours explaining to users what is happening and deleting auto-provisioned accounts so I can update to the proper case.

Level 2
March 4, 2021

As someone who just launched SSO I had no idea how much of a headache this would be. I am spending hours explaining to users what is happening and deleting auto-provisioned accounts so I can update to the proper case.

February 8, 2022

Hi


Is there an update on when this will be addressed?


Thank you