Ability to proof email files (.eml) in the proofing tool

Forum|Forum|8 years ago
October 30, 2017
8 replies
2956 views

Level 2

I agree, this is critical for our company's success using Workfront. We have many emails (.eml) files that we are not able to review and approve in Proof and it is causing a lot of work needing to be done outside of Workfront which defeats the purpose of using the platform entirely.

We don't have Web version of the emails, so cannot take that route to review/approve.

lboorm03

This is a huge challenge for us as well, with dozens of emails deploying weekly. We're currently converting to PDF and taking away functionality and efficiency by having to convert to a static format.

ewanh

Adobe Employee

A

AndyMo1

Level 2

We send out a lot of emails, WorkFront/ProofHQ do not allow us to upload an email for review. We generate emails in Salesforce and Pardot.

We have tried viewing in a web browser, and then creating the proof via browser, but that only works from V1 in Workfront as a new URL is created if they HTML gets changed. That way works in ProofHQ, as you can generate a V2 based on a new URL, but it does not work in WorkFront.

Kind of a confusing request, but really just looking to be able to upload Email files to WorkFront/ProofHQ so they can be reviewed in ProofHQ.

Thanks
Andy

M

MelissaWa1

Level 2

Agreed! We would really like to be able to upload .eml and .msg files for proofing.

ewanh

Adobe Employee

The two ideas around this subject have been merged to aggregate the votes.

L

LeanneNe

Level 2

@ewanh - Can you tell us where we should vote to have the ability to load and proof .msg files in WF? I get an error message when I click on the .msg idea in this thread. I saw in The Future of Adobe Workfront session at 2023 Adobe Summit that changes are coming for Proof HQ and WF integration. Is there somewhere I can look to see what is being addressed? or someone in Product that I can reach out to?

M

m_demarest

the lack of email proofing is really an issue for our team. having .msg and .oft file types accepted would be a great help.