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Some of our Workfront clients run 24x7 operations and raise thousands of Projects each year. At that pace, even with sensible naming conventions, it is sometimes tricky to know whether a Project has already been created -- let alone find time to go check first. That can lead to duplicates, which then leads to confusion, and in turn, more work in the end. So! We have just created a new solution (not quite yet read for public consumption) that will make it fast and easy to search for projects that "might already exist", then find and pick the right one if it does exist, or create a new otherwise. Initial reactions look positive. If it goes well, I'm considering adapting it to also handle Issues, since they're often a source of potential duplicates, too. However, before I do so, it makes me wonder... What clever out of the box procedures have you seen to avoid creating duplicate Projects or Issues? Regards, Doug
Add a calendar that DOES work weekends and holidays, attach it to a user called "Off Hours", and make Off Hours the primary assignee (at zero percent) on any task that needs to fall off business hours, intentionally. Regards, Doug
Given that the Approval Step data is not reportable natively within Workfront, I'm mulling over an "Approvals Naughty List" using our "http://store.atappstore.com/wp-content/uploads/2016/05/MagicReports.png">Magic Report technology to highlight things like: Who's got the signoff ball? How long has it been on their desk? How many approvals are piled up there? Who's the biggest roadbloack among all approvers? I'm trying to think of some meaningful, interesting ways to report this information, whether grid, Gantt, or Graphical. Any suggestions I can use for inspiration? Regards, Doug
If you're reading this, there's a good chance it's because of my messy, unusual title, and that it unconsciously drew you in to this first sentence. You noticed, without noticing: as I'd intended. For better or worse, we are all getting pretty adept at picking up on such irregularities on computer screens, especially thanks to the annoying red circles on our phones showing there's an update or an unread message. Love 'em or hate 'em though, they work: eventually, they bug us enough to take action. That said: on with my story. This evening, one of my colleagues at Workfront asked me the following: My client is looking for a way to make notifications within Workfront more "in your face." Initial ideas were having something like blinking, a sound effect, or pop-ups (not sure how I feel about that last one). Do you have anything along those lines already built or do you have any ideas of what you could do to make notifications more prevalent for them? I mulled it over for a bit
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