Adobe Workfront

Each month, the Adobe Workfront Customer Success team hosts FREE, interactive workshops on various topics for System Administrators. If you're looking to learn and connect with other System Admins, get a dose of inspiration, or practice some new Workfront skills, check out the list of topics below and sign up for one, or all events. Topics vary month-to-month, so be sure to look for the monthly announcement center message and register on the Events page on Adobe Experience League. October 3 at 11am MT – Ask the Experts: Resource Management  October 4 at 9:00am MT – Ask the Experts: Workfront Fusion  October 4 at 12:30pm MT – Roadmapping Your Workfront Journey  October 5 at 7am MT – 10 Communication Tips to Keep You and Your Users on Track  October 5 at 11am MT – Ask the Experts: Resource Management  October 7 at 10am MT – Admin Chat: Marketing & Creative  October 10 at 7am MT – Sharing Strategic Best Practices  October 11 at 9am MT – Ch

There is zero mention of it in the 22.4 Release Notes, but I noticed today that version 15 (scheduled for the first half of 2022...) is finally available in the API Explorer.    I found a What's new in API version 15 article for those who are interested. There are a few new object types, many new fields and actions. Thankfully no endpoints appear to have been deprecated.

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    Do you know where your organization falls in terms of resource management maturity? Or what needs to happen in order to take full advantage of Workfront’s resource management tools?    To wrap up the resource management blog series, this week will focus on understanding where your team is today and will provide a list of best next actions to move towards resource management optimization.      4 STAGES OF RESOURCE MANAGEMENT MATURITY Being great at resource management does not happen overnight. In addition to learning the tools, effective resource management also requires changes to team work processes, people’s behavior, and even organizational culture. In order to take the suggested crawl, walk, run approach, it is useful to understand the various stages that can be associated with Resource Management Maturity:   Ad Hoc (Accidental) - Work managers have very little information around the existing workload of their resources. Assignments are

Each month, the Adobe Workfront Customer Success team hosts FREE, interactive workshops and open Q&A on various topics for System Administrators. Below is the calendar of events for September and early October.  Registration is available on the Events page on Adobe Experience League for each event:   Workshops (interactive, hands-on) September 8 – Request Queues September 14 – Community Chat (Fusion focused) September 15 – User Management September 20 – Diagramming Workflows September 21 – Making the Case for Project Templates September 22 – 10 Communication Tips to Keep Users on Track September 27 – Drive Adoption with Dashboards: Planners September 29 – Performance Review Time: Workfront for Managing Employees Ask the Expert / Open Q&A Sessions: September 7 – Reporting Canvas September 12 – Sharing Strategic Best Practices October 4 – Workfront Fusion October 7 – Admin Chat: Marketing & Creative Please note that only those who attend will receive a

Thank you to those who attended and participated in the August 18 Workshop, Drive Adoption with Dashboards: Workers hosted by Adobe Workfront Customer Success. As promised, here is a Community discussion to continue the conversation. I encourage you all to share additional best practices for getting users to log time, accurately update percent complete, mark tasks complete when they are finished and more. If you have other tips or recommendations to help drive user engagement and adoption, we'd love to hear them!    I've included a few links that were requested in the chat and ideas to up-vote / link (that we will bring forward as well). These will also be included in the follow-up email you should have received.    Resources Tips on getting users to log hours:   Get leadership buy-in and have communication come from the top down  Start small with a pilot group to collect feedback   Share data with users to let them know what actual h

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Finding your work in Workfront shouldn’t be a challenge. However, for many, clutter is accumulated through unwanted notifications, outdated pins or favorites and laundry lists of views, filters and groupings that are no longer relevant.  This week’s blog will help you navigate through what can often feel like noise when you’re in a rush by providing tips to simplify how you find and organize your most important data in Workfront.  REDUCE NOTIFICATION OVERWHELM  Workfront has over 90 system-level email notifications available through the Setup menu. While only system administrators can activate/deactivate notifications at the system level, all users can personalize their notification settings in their profile by selecting which notifications they would like to receive instantly, daily or not at all. For a list of common missed or unwanted notifications, read the blog post, Get a Handle on Your Email Notifications.  NOTE: There is also one global notificat

Yet again, Adobe should NEVER be sending anything to our end users! Twice this week, our end users have received pop-ups inside the system that should have never been sent to them. As System Admins, we make the decisions on what our users can see and interact with as part of our company requirements and the needs of our platform. Adobe sending surveys or messages about system changes to our end users is unwelcome and frustrating, as they do not align to how we communicate with our teams. Yesterday was a pop-up for a usage survey and today a pop-up for the depreciation of the Scheduler. This is yet another example of Adobe not listening to the community, as this is not the first time these types of threads have been shared. @Jonathan Chen, please help us to escalate this to leadership, because clearly there is a communication gap since this keeps happening.

There were two conversations that emerged in our User Management workshop yesterday that we'd love some community input on!   Campaigns - With the introduction of campaigns, if you're already using this terminology for portfolios or programs, how would you handle this new object? Rename campaigns to something else? Rework your naming conventions? Something else? Group organization. If you have multiple brands or business areas, and then support organizations (legal, sales, etc.) that serve across those areas - how do you structure your groups? Particularly if you utilize groups for permissions/sharing.   What are your thoughts?

Thank you to those who attended and participated in the August 10 Community Chat workshop hosted by Adobe Workfront Customer Success. As promised, here is a Community discussion to continue the conversation, share text mode tips, collaborate on custom form cleanup, ask for best practices and more. I've included a few links that were requested in the chat and ideas to up-vote / link (that we will bring forward as well). These will also be included in the follow-up email you should have received.    AND keep an eye out for a sample report that you can use to help with reviewing proofs, once those instructions have been finalized and tested.    Resources:  Repository for Workfront Reporting Snippets  Use a Workfront project to document and track Text Mode finds  Neal Gardner also shared this link: https://github.com/Workfront  Editing Projects in Bulk / Editing Tasks in Bulk  Workfront Ideas – Links  Filter Out Canceled Requests/Tasks

Hello Workfront Community members!    We’d like to welcome you to the new Workfront Community on Experience League! As you may have seen in our previous communications, we’ve migrated the Workfront Community to the broader Experience League in a concerted effort to streamline our solution communities across a single platform, bring the many benefits of the Experience League platform to our Workfront Community members, and migrate our Community members onto the Adobe ID system.     Just like the old Workfront Community, this Community will be your all-inclusive destination for asking questions, providing feedback to our Product teams, reading about complex topics, networking with your Community peers, opening cases with our Support teams, and much more. You’ll also notice a multitude of feature enhancements and UX improvements which will make your Community experience more efficient and easier to use!      Additionally, you will now have dir

User engagement is key to the overall success of Workfront within your organization. If you are looking for tips, tricks or best practices to help drive usability and understanding of work management practices, join the Customer Success team for a 90-minute interactive session around user management. REGISTER NOW. Event Date: August 11, 2022Event Time: 1:00-2:30pm MTRegistration link. To get the most out of it, you will be encouraged to turn on your camera and come off mute to ask questions and share your own experiences.    

It might sound counter-intuitive, but there’s more to Request Queues than requesting work!Request Queues allow you to have one centralized location to submit requests, whether that request IS for new work, or for something like PTO approval, hardware or software requests, new business card orders, data exports, reporting bugs, just to name a few simple ideas.In this on-demand webinar, originally broadcast on July 27, 2022, where Tyler Holt, a Consultant with Workfront’s Customer Success Services team, and two System Admins from Disney’s Yellow Shoes, the internal ad agency for Walt Disney Parks & Resorts, Megan Reilly‚ and Nick Zappas, will share their experience and evolution with request queues.Specifically, they covered:The anatomy of a request queueAn introduction to "Issues"Queue setup and queue topicsA few "Did You Know" quick tipsHow Disney's Yellow Shoes' request queues have evolved over timeAnd more!You can view the recording here and a copy of the slides is attached.

Each month, the Adobe Workfront Customer Success team hosts FREE, interactive workshops on various topics for System Administrators. If you're looking to learn and connect with other System Admins, get a dose of inspiration, or practice some new Workfront skills, check out the list of topics below and sign up for one, or all events. Topics vary month-to-month, so be sure to look for the monthly announcement center message and register on the Events page on Adobe Experience League.   August 3 – Elevate Group Admin Request Queues with Fusion August 4 – Drive Adoption with Dashboards: Requesters August 5 – Admin Chat: Marketing & Creative August 10 – Community Chat August 11 – User Management August 16 – Adoption Series: Workfront for Onboarding & Training August 18 – Drive Adoption with Dashboards: Workers September 2 – Admin Chat: Marketing & Creative

Leveraging project templates to plan a launch activity for new users is an interactive way to get each of your end users hands-on experience with Workfront. This article outlines several different templates that are available for you to customize and leverage for your launch or next batch of new hires.   Superhero Activity   The Superhero Launch activity is a series of tasks that creatively walk new users through the basics of Workfront. This activity features a suite of fun documents and images to keep the energy high as users learn how they can use the Workfront tools in ways they didn’t think possible. Number of Tasks: 11 Estimated Time: 60 minutes What they learn: Statuses Request Submission Profile Updating Task Reassignment Document Download and Upload Support Search Proofing Task Updates Alerts The “Home” Area   For a full video explanation, downloadable assets, and setup instructions check out this blog.   Basic Training Exercise Template  

This blog is part of a Community Walkthrough series for old Workfront One Community members. Please see the directory below to navigate to other topics in this walkthrough guide: Welcome to the Workfront Experience League CommunityHow to Navigate the Experience League CommunityLogging into the Community for the first time as a new or existing Workfront Experience League Community memberHow to Access Workfront Experience League Events, Documentation, and Learning PagesSubmitting Ideas to the Workfront Innovation Lab on Experience LeagueSetting up your Email Digest in the Workfront Experience League CommunityLogging into the Workfront Experience League Community after Username RegistrationHow to Redirect Old Workfront One Community URLsEarn and Showcase your Accomplishments with GamificationHow to Submit a Support ticket 1. After you’ve registered a Community username or logged into your migrated Workfront Experience League Community account for the first time, logging in will only

The purpose of this thread is to continue the conversation from the 2022.3 Release Workshops on June 28 and 30, 2022. Thank you to everyone that participated! We'll add more follow ups here as we research some of the questions that came up. There were also some Innovation Lab ideas discussed, so if you've added any (or found relevant ones), feel free to share them here for others to review and upvote. Attached are the slides and an MS Project export of the release project template that you can utilize in your own instance to prepare for releases. We hope you can use this space to connect with one another and build your community! Thanks,Leslie, @Cynthia Boon‚ and the Customer Success at Scale team

In case you missed the monthly Announcement Center message or haven't checked out the Events > Workshops tab recently, here is a list of events the Workfront Customer Success team is hosting this month. With over 750 customers already registered between the four events, these are hot topic, interactive sessions that you don't want to miss. Sign up today through the Events > Workshops tab or by clicking the links below. Hope to see you there! July 13: Workfront Wednesday Community Chat - Join the Customer Success team for a 1-hour discussion to review trending topics from the Workfront Community. July 19: New Workfront Experience - Learn tips on navigating the new interface, improving the user experience, and driving adoption.July 21: System Cleanup Reporting - Designed for both new and experienced System Admins, this workshop will provide tips to stay organized and two walk-through report building exercises to help manage your cleanup efforts.July 26: New Workfront Exper