Adobe Target Experts on Target Best Practices | Community
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Amelia_Waliany
Adobe Employee
Adobe Employee
November 30, 2023

Adobe Target Experts on Target Best Practices

  • November 30, 2023
  • 15 replies
  • 10995 views

December 6th, 2023

 

We are happy to welcome Brent Kostak, Product Marketing Manager, Cristinel Anastasoaie, Senior Product Manager, and Drew Burns, Group Product Marketing Manager, for an AMA session about Adobe Target best practices. 

 

Our experts:

  • Brent Kostak is a Product Marketing Manager at Adobe. Brent brings data-driven personalization solutions to market that connect global brands to their customers. Adobe enables enterprise marketing and engineering teams to streamline data and create a single, personalized view of their customers to deliver exceptional digital experiences. Brent has over 10 years of experience helping organizations leverage software technologies and services to better compete and serve their mission.
  • Cristinel Anastasoaie is a Senior Product Manager for Adobe Target. Cristinel is focused on machine learning personalization in Adobe Target, Analytics for Target integration, and the product user interface. Before his current Adobe role, Cristinel held product management positions on various content management and digital marketing products focused on consumers.
  • Drew Burns is a Group Product Marketing Manager at Adobe. Drew has been an evangelist and a practitioner in the personalization and testing space for 15 years.  He works with progressive enterprise companies across industries on building the foundation and maturing their optimization and personalization efforts, strategies and programs leveraging manual and A.I./ML capabilities. At Adobe, he works alongside the leading enterprise companies in retail/e-commerce, travel & hospitality, financial, media & publishing, B2B/ High Tech and other verticals to improve and grow their optimization and personalization efforts, strategies and programs.

 

How this AMA works:

  • This thread will open on Wednesday, December 6, for you to start submitting your questions.
  • Reply to this post with any questions you have for our Experts. They will reply to as many of your questions as possible. 
  • After the AMA is over, the thread will be locked for new replies, but it will remain visible as a resource. 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

15 replies

Adobe Employee
December 6, 2023

Hi everyone!  We're thrilled to be bringing you another Coffee Break in the series on AI-powered testing and personalization.  Please input your questions and we'll try to answer as many as we can during the session, and follow up after with any we may not have been able to answer within the timeframe!

Level 3
December 6, 2023

Auto-Target Reporting Issue - Where are my Important Attributes and Automated Segment Reports

Hello,

Looking for some support/insight from anyone that has utilized the Auto-Target feature within an A/B test. My test has been running for quite some time and I've reached the necessarily visitors and conversions levels needed for my algorithms to begin learning, 1,000 visits and 50 conversions (7,000 overall visits and 350 overall conversions) as I understand them. However, my reporting is still stating that the models have not been built yet - as indicated by the clock icon still next to my experiences. I'm also not seeing the Important Attributes report nor the Automated segment reports that are supposed to come along with this tool....presumably because the models are still being indicated as not finalize yet? I am using a Conversion goal, 'clicked an element' for our goal metric. 

This test has been running for over 100 days and it seems to be collecting the right information, but no models and no reports yet, any ideas? Are the experiences just too similar for the AI to pick up anything and create a model from? Appreciate any thoughts or comments!

 

 

Adobe Employee
December 6, 2023

@benmu6 This is a strange issue that I have not come across before and hard to diagnose without a review of the activity itself.  Have you referred to Analytics for your reporting (Analysis Workspace)?  Please open a ticket with Support so they can review the activity and provide guidance on where there may be issues.

December 6, 2023

@bkostak@cristinel), and @Drburns27 For Automated Personalization, because I cannot use AA as the reporting source, I am limited in metrics that I want to track. Is there a way to track Bounce Rate in Target Reporting for Automated Personalization?

Adobe Employee
December 6, 2023

@madisondicken You may want to try setting up the activity, depending on the use case, leveraging Auto-Target which is built into the A/B testing workflow, and uses the same Random Forest Ensemble set of algorithms as Automated Personalization for 1:1 Personalization and does support A4T, which can report on bounce rate as well as any other metric you wish to track.  Keeping the variants low is optimal for these AI-powered personalization activities but multiple activities can be run concurrently for greater efficiency.

Adobe Employee
December 6, 2023

Hi everyone! Exciting to be here, Welcome!

bkostak
Adobe Employee
Adobe Employee
December 6, 2023

Welcome community members and Target experts! Looking forward to the session to answer all AI/ML questions from those joining today. Great topics we've been hearing from the community from recent Adobe Insider Tour events. Excited for this one! 

Level 1
December 6, 2023

Hello, curious to hear what people's experience is while running A/A Tests. We periodically run A/A tests (~bi-annual) on our site to confirm that our tracking is as expected. However, we've noticed that our past 3 A/A tests over a month have had inconsistent results with lifts in overall page engagement reported anywhere from 8-20% for the first 1-2 weeks before results stabilize. Would love to hear what other practitioners experience

Adobe Employee
December 6, 2023

@officialyi Adobe Target uses a Students t-test method which is optimal for multiple variants, especially if those variants perform similarly within a test, but does require waiting until 95% confidence is reached to provide rigorous, accurate results while reducing the incidence of false positives.  You may want to run an A/A test utilizing Auto-Allocate which allows for "peeking" during the course of the activity for relative lift/confidence with accuracy at any point during the activity when testing 2 variants. 

Adobe Employee
December 6, 2023

@Officialyi Is this an A4t test or Adobe Target for Analytics?

December 6, 2023

Hello everyone. We are beginners in Adobe Target and have a question regarding an A/B testing setup on the same URL. We have an A/B test where we want 50% of the users to be shown different content on the page within a single-page application. How can we distinguish the control and variant from one another within the same URL so that we can make sure we display the different content only to the variant? What are the best practices for setting up a test such as this? Thanks!

Adobe Employee
December 6, 2023

@jlisic Great question!  Target, as a default, will split the test population by 50% based on the experiences you set-up in the first step of the workflow.  One of the benefits of our SPA implementation are extensions that route to a specific location within the SPA to deliver one of the experiences to the population within the test.  One other method of distinguishing or segmenting a population in distinct groups is leveraging profile scripts: How to Create Profile Scripts | Adobe Target

December 6, 2023

Thank you for that information! Does Adobe have any specific SPA online training? Many of our sites are SPAs and it would be extremely valuable if so!

December 6, 2023

Is it possible to track and set up scroll depth for an activity within target reporting , since we don't use Adobe analytics 

Adobe Employee
December 6, 2023

@jj223 Yes, this is possible to track in Target but would need to be captured as a persistent value within the Target profile, when not using A4T/ AA.  This would require a profile script: How to Create Profile Scripts | Adobe Target

Adobe Employee
December 6, 2023

I'd like to hear Drew's thoughts on leveraging the Models API to "subtractively" influence the AI inputs to Automated Personalization and Auto-Target? I could see wanting to put more influence on carefully planned profile values by removing some of the other inputs. 

bkostak
Adobe Employee
Adobe Employee
December 6, 2023

Hi @billozinga Can you clarify your point on 'subtractively'? Referring to Target Model API for blocklisting certain attributes, this allows customers to fine-tune the AI models to optimize success metrics specifically on remaining attributes. Are you looking for additional thoughts on how to do this? or perhaps when this approach would work for certain use cases?

Adobe Employee
December 6, 2023

I'm curious about expected usage, and perhaps some examples of successful examples. I have seen cases where we felt after reviewing the results it was best to exclude the thousands of Audience Manager audiences, and test that against leaving them in. 

EdouardBT22
December 6, 2023

Hi everyone ! I understand there are differences between audience creation options for the delay/availability of audiences (ex. Target – First Page, Adobe Analytics – 4-8h delay, etc.). Any expected effects on the relevance of Auto-Target or Automated Personalization features ?

cristinel
Adobe Employee
Adobe Employee
December 6, 2023

@edouardbt22 , both Auto-Target and Automated Personalization work with the audiences and profiles available on Target edges at the time of the delivery. However, in both activity cases models are constantly learning and any new audiences will be taken into consideration as soon as they are available in Target.

 

December 6, 2023

Any documentation on sending target data to GA4 , the one I came across only has information on sending data to universal analytics but not GA4