XT Activity - Visitors reduced suddenly

Question

Hi everyone,

I have been working on an XT activity with 3 experiences for past few months. Last month, the activity impressions for last experience dropped to zero. There are no changes to the activity setup or audience definitions (AEP segments). While for remaining two experiences, the impressions are still consistent. I have reviewed the experience using preview links (no issues). Can anyone suggest some ways to debug this?

RaghavAggarwal · Accepted Answer

Hi @tnxx ,

Please check the below things:-

1) AEP Segment still qualifying users
2) Experience priority / overlap
3) Segment/Audience misfires
4) Experience-Level Targeting settings inside the XT activity.
5) Network call includes experience

RiteshY18 · Answer

@tnxx may be zero qualifications for your activity? change the qualifications criteria for the 3rd activity and check if it qualifies and impressions are captured

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