Solved
Unknown Error : Recs feed not uploading successfully
Hi Experts,
I am trying to upload the recs feed using FTP
However I am getting error as "Unknown Error" while uploading the feed.
Can anybody advise what could be the reason here ?
surebeeAccepted solution
Adobe Employee
April 4, 2020
There could be several reasons why the feed is not uploading.
Could you confirm if the format of the file meets the right specifications (as described here https://docs.adobe.com/help/en/target/using/recommendations/entities/feeds.html#section_65CC1148C7DD448FB213FDF499D35FCA)?
Are the FTP credentials correct?
If you continue to receive an error, please open a Client Care ticket with relevant details (including the FTP credentials and feed file name) and we will take a look.
Thanks!