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Unable to make edits to activity on Target

Forum|Forum|1 year ago
September 10, 2024
4 replies
1032 views

I am attempting to make edits to an existing live activity but every time I attempt to save it, I am given this error: "ERROR Could not validate the activity. Please contact customer care for further help.".

I have approver privileges and this only occurs for this one activity. Any solutions?

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Best answer by MauG

I would stop the activity, do the changes and reactivate... a few seconds might not affect your users :).

Best regards,

Mauricio.

RiteshY18

Community Advisor

@nazifha could be below,

Locked activity by another user or restricted to set of user / region /workspace
Activity is live/archived/expired ?
Browser cache ?

D

dparker15

what edits did you make? Sometimes the edit you made can't be saved because of a syntax issue (if using custom code). Go back and try to make a simple edit and see if it saves and if not, you may have an activity that needs to be rebuilt (assuming no one else can edit it too)

pradnya_balvir

Community Advisor

Hi @nazifha,

What kind of changes you are looking in existing activity?

Because there are some limitation changing the live activity. (Example: you cant change report source)

MauGAccepted solution

Level 2

I would stop the activity, do the changes and reactivate... a few seconds might not affect your users :).

Best regards,

Mauricio.

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