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Unable to make edits to activity on Target

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I am attempting to make edits to an existing live activity but every time I attempt to save it, I am given this error: "ERROR Could not validate the activity. Please contact customer care for further help.".

I have approver privileges and this only occurs for this one activity. Any solutions?

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MauGAccepted solution

Level 2

I would stop the activity, do the changes and reactivate... a few seconds might not affect your users :).

Best regards,

Mauricio.

RiteshY18

Community Advisor

@nazifha could be below,

Locked activity by another user or restricted to set of user / region /workspace
Activity is live/archived/expired ?
Browser cache ?

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D

dparker15

New Member

what edits did you make? Sometimes the edit you made can't be saved because of a syntax issue (if using custom code). Go back and try to make a simple edit and see if it saves and if not, you may have an activity that needs to be rebuilt (assuming no one else can edit it too)

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