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Adobe Employee
Sep 8, 2022 6:26 AM UTC
Solved

Unable to create activity in Target

There's a strange error in my Target provisioning in my internal sandbox. I am unable to create or edit any activity inspite of giving my users an editor right. Every user has a default role of 'Observer'. Is there anyone who has faced a similar issue before and any way to resolve it?

 

Regards,

Ritesh Gupta

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Perrin_Ennen
Perrin_EnnenAccepted solution
Community Advisor
Sep 26, 2022 1:57 PM UTC

Maybe check again in the adminconsole if you have given yourself the editor or approver rights for the correct target instance.

3 replies

Adobe Employee
Sep 9, 2022 10:37 AM UTC

@riteshga could you share the screenshot of the error message you get. Also loo for console logs and network calls for any specific error .

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mschachtman
Level 2
Sep 12, 2022 7:45 PM UTC

I have not faced this specific issue, but have faced many issues where I am unable to see the root cause.  This is why I have shared the idea to surface errors to the user within Target.

 

https://experienceleaguecommunities.adobe.com/t5/adobe-target-ideas/isolate-errors-within-target-ui/idi-p/419489

Maybe this could help with an issue like yours in the future.

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Perrin_Ennen
Community Advisor
Perrin_EnnenCommunity AdvisorAccepted solution
Community Advisor
Sep 26, 2022 1:57 PM UTC

Maybe check again in the adminconsole if you have given yourself the editor or approver rights for the correct target instance.

Translate