The "Insert before" menu is missing the Offer Decision option | Community
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ibmfur
Level 3
November 4, 2022
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The "Insert before" menu is missing the Offer Decision option

  • November 4, 2022
  • 1 reply
  • 879 views

Hi everyone, I am still new to Target and now following the Adobe training materials to get myself up to speed.

I was trying to replicate this step in my Target sandbox where the "Offer Decision" option should be showing (image below).

But this is not the case. I can see all other options such as "Image" or "Experience Fragment" or "Recommendation".

Does anyone have any idea how to enable this "Offer Decision" option. Is there any configuration I have to do beforehand?

 

Many thanks!

 

 

 

 

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    Best answer by Perrin_Ennen

    Hi @ibmfur,

    I guess you don't meet the requirements in your setup to use Offer Decisions.

     

    Prerequisites
    To use offer decisions in Target, you need the following:

    - Adobe Target Standard or Adobe Target Premium implemented using the Adobe Experience Platform Web SDK. The feature is not available when implementing Target with at.js or other Target SDKs.

    - Adobe Journey Optimizer Ultimate (AJO + Offer Decisioning) or Adobe Experience Platform and the Offer Decisioning application service add-on.

    How Do I Use Offer Decisions? | Adobe Target

    1 reply

    Perrin_Ennen
    Community Advisor
    Perrin_EnnenCommunity AdvisorAccepted solution
    Community Advisor
    November 4, 2022

    Hi @ibmfur,

    I guess you don't meet the requirements in your setup to use Offer Decisions.

     

    Prerequisites
    To use offer decisions in Target, you need the following:

    - Adobe Target Standard or Adobe Target Premium implemented using the Adobe Experience Platform Web SDK. The feature is not available when implementing Target with at.js or other Target SDKs.

    - Adobe Journey Optimizer Ultimate (AJO + Offer Decisioning) or Adobe Experience Platform and the Offer Decisioning application service add-on.

    How Do I Use Offer Decisions? | Adobe Target

      I
      ibmfurAuthor
      Level 3
      December 1, 2022

      @perrin_ennen

      Apologies for the late response as I thought I'd have received some sort of notification email saying my questions has got an answer but clearly I didn't!

      Thanks for sharing the documentation. This might sound daft but how to determine if the AT sandbox is implemented using AEP Web SDK or other SDKs?

      Thanks again

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