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bkmills1
bkmills1
Level 3
April 13, 2018
Solved

Target Standard Perpetual Activity Syncing

  • April 13, 2018
  • 5 replies
  • 4183 views

Hello,

I've been experiencing an issue where after saving an offer and then saving the Activity, I see the saved message in green, then it just syncs. So far this particular activity has been syncing for more than an hour!!!

I've cleared cache, deleted cookies, signed out of Target, and restarted my computer. None of these things has worked.

Thinking it might be something in my code, I commented out the last change, and still syncing continued. I tried also making a copy, thinking the activity in question may have somehow gotten corrupted, but now I have two perpetually syncing activities.

Lastly, I'm unable to pause or delete the activity while in sync mode.

Can anyone provide any suggestions as to why this is happening, or how to fix/prevent it?

Thanks!

- Brion

    Best answer by Shruti_Premkumar

    Hi Brion. We have a known issue which is being worked on by our Engineering team . Please refer to Adobe Status and you can subscribe to the incident so that you can get notified as soon as issue has been resolved.

    5 replies

    S
    Adobe Employee
    Shruti_PremkumarAdobe EmployeeAccepted solution
    Adobe Employee
    April 13, 2018

    Hi Brion. We have a known issue which is being worked on by our Engineering team . Please refer to Adobe Status and you can subscribe to the incident so that you can get notified as soon as issue has been resolved.

      S
      Sean_Hearn
      October 12, 2023

      Hi, 

       

      I have a similar issue happening with one of my activities at the moment. See attached images. This activity has been stuck in sync since Sep 28th 2023.

       

      Can you suggest anything?

       

      Thanks
      Sean

       

       

      S
      Adobe Employee
      Shruti_PremkumarAdobe Employee
      Adobe Employee
      April 13, 2018

      HI Brion. Just wanted to let you know that the issue has now been resolved. If there are any activities that are stuck in syncing state, could you just edit and save them again. That should sync them correctly.

        D
        DeepakUp
        Level 2
        March 5, 2025

        Hi @shruti_premkumar,

        I hope you're doing well.

        Today, I encountered a similar issue where the activity has been showing as syncing for the past 1 hour. Additionally, it does not allow me to edit the activity.

         



        Regards,
        DU

        D
        DeepakUp
        Level 2
        March 11, 2025

        Hi @shruti_premkumar - The system automatically updated the activity. Could you please clarify how and when this can occur so that I can avoid it in the future? You previously suggested that if there are any activities stuck in the syncing state, we could simply edit and save them again, which should correct the syncing. However, when I attempted to do so, I received a notification stating, "Activity can't be edited while syncing" 


         

        bkmills1
        bkmills1Author
        Level 3
        April 13, 2018

        snaomi0705thanks for confirming!

        I'm no longer getting the syncing loop.

          michaelb4458446
          michaelb4458446
          Level 2
          July 2, 2018

          This issue seems to be happening again today. Is anyone else having the same problem?

          bkmills1
          bkmills1Author
          Level 3
          July 3, 2018

          michaelb13398228 - I didn't experience any issues yesterday. But the status site shows there was an issue affecting performance with Form-Based and VEC activities.

          This was resolved yesterday at 5:41pm.

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