Response Tokens Not Working | Community
Skip to main content
AliMaleki
AliMaleki
Level 4
May 16, 2019

Response Tokens Not Working

  • May 16, 2019
  • 2 replies
  • 11000 views

I have enabled these response tokens:

activity.id

activity.name

experience.id

experience.name

offer.id

offer.name

They don't appear to be working. While on the test page, Network Tab, I search for "mbox" and after clicking see this:

  1. {sessionId: "8ebffec1cef342bc855b4547471beb9b", offers: [{plugins: [,…]}]}
    1. offers: [{plugins: [,…]}]
      1. 0: {plugins: [,…]}
        1. plugins: [,…]
          1. 0: "<script type="text/javascript"> ↵/*T&T Metadata v3 ==>Response Plugin*/ ↵window.ttMETA=(typeof(window.ttMETA)!="undefined")?window.ttMETA:[];window.ttMETA.push({"CampaignName":"","CampaignId":"","RecipeName":"","RecipeId":"","OfferId":"","OfferName":"","MboxName":"target-global-mbox"}); ↵</script> ↵"
    2. sessionId: "8ebffec1cef342bc855b4547471beb9b"

I added the ttMETA code to the page and see this in the console:

I'm using A4T and at.js 1.7.1

Ali

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    2 replies

    H
    Adobe Employee
    hartungAdobe Employee
    Adobe Employee
    May 16, 2019

    Have you tried using the experience cloud debugger:

    Adobe Experience Cloud Debugger - Chrome Web Store

    The ttmeta plugin wasn't designed for use with at.js.

      AliMaleki
      AliMalekiAuthor
      Level 4
      May 17, 2019

      Yes I use it all the time.

        Tanvi_Agarwal_
        Adobe Employee
        Tanvi_Agarwal_Adobe Employee
        Adobe Employee
        May 17, 2019

        alim92960278​

        It appears that you are not qualifying for any activity on your test page. You will receive the Response token values in the 'Preview' section of the target call in developers tool. These can also be viewed through Experience Cloud Debugger.

        However, the values will only appear for the mbox where the activity is getting delivered. Please ensure that you qualifying for an activity on this page and respective mbox. Hope that help.

          AliMaleki
          AliMalekiAuthor
          Level 4
          May 17, 2019

          My test is an A/B.

          Exp. B is a redirect to a different URL.

          It seems that the response tokens only work on the Exp. A page; not on the redirect.

          Are you saying that this is the expected behavior?

            Tanvi_Agarwal_
            Adobe Employee
            Tanvi_Agarwal_Adobe Employee
            Adobe Employee
            May 20, 2019

            alim92960278​

            That sounds working as expected to me. As mentioned response tokens would be delivered on the mboxes where Target activity is delivered.

            In the case of redirect activities, the activity is actually delivered on the first page and not the page where the visitor is redirected to. Hope that helps. You may need to use 'preserve log' option in browser's developer tool to view the response tokens on the target call of first page. Hope that helps.

              Terms & ConditionsAccessibility statement

              Loading footer...