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Oct 16, 2015 2:29 AM UTC
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Question about the country of registration of my account

Hi,

I would like to bye the Acrobat XI Pro Teachers version. Whenever I try to pay the product I receive the massage that my account is registered in a different country and that I have to log in again with the right account. Where can I check and change in which country I am registered in Adobe?

 

Thanks for your advice

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Accepted solution
Oct 16, 2015 2:29 AM UTC

Hi Michael,

Sorry for any frustration you are encountering here.

Please see this article for information on how to change the country associated with your Adobe account: http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

If you have any questions or need any assistance with this, I highly recommend contacting our support team directly: https://helpx.adobe.com/contact.html

 

Kind regards,

- Carey

1 reply

Accepted solution
Oct 16, 2015 2:29 AM UTC

Hi Michael,

Sorry for any frustration you are encountering here.

Please see this article for information on how to change the country associated with your Adobe account: http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

If you have any questions or need any assistance with this, I highly recommend contacting our support team directly: https://helpx.adobe.com/contact.html

 

Kind regards,

- Carey

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