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Michael_Soprano
Level 10
Mar 23, 2025 12:59 PM UTC
Question

Profile API does not return profile - debugging

I got my ECID and the response from Profile API is like this:

 

How to debug? From browser console I see that the Target works and profile exists......

 

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2 replies

pradnya_balvir
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Mar 26, 2025 3:58 PM UTC

Hi @michael_soprano ,

 

You can get some help from

 https://experienceleaguecommunities.adobe.com/t5/adobe-target-questions/how-to-debug-profile-scripts/m-p/277489

 

Please check and let me know if it works.

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Michael_Soprano
Level 10
Mar 28, 2025 10:46 AM UTC

I will check if this mbox trace works with web sdk

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