Hello everyone, we are looking for what could be the cause why activity reports are not collected. We are currently launching this tag on page load using Google Tag Manager and executing the sendEvent as follows:
Could you help me to understand if we are missing any param or var? Why are not getting the reports?
A lot of thanks!
Thank you for posting your question here @jmateos! And thank you @pradnya_balvir for sharing your helpful insights! @jmateos were you able to resolve the issue? If so, please feel free to share any updates or follow up Qs here by Replying to the thread so that others who may come across the same or similar issues can refer to your approach 🙂 Thanks!
Hi! Yes, we found the problem about it. In the tool we have many environments. One environment for each team, then in our environment is setted by default other environment. To see the reports we need to filter selecting our environment. If we try to change the default environment to another one, this change will affect to all teams and will cause a big problem in the integration. (I´m Jmateos)
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