My test experience is “stuck” on the test page – i.e. the URL updates but the page flickers but nothing changes | Community
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Level 2
May 19, 2023
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My test experience is “stuck” on the test page – i.e. the URL updates but the page flickers but nothing changes

  • May 19, 2023
  • 1 reply
  • 1314 views

My test experience is “stuck” on the test page – i.e. the URL updates but the page flickers but nothing changes

 

Steps to re-create:

1 - Open incognito

2 - Navigate to my-website.com/my-test-page/?at_preview_token=MyPreviewToken&at_preview_index=1_2&at_preview_evaluate_as_true_audience_ids=1234567

3 - Click any link on the page

4 - The URL changes but the page flickers but nothing changes

 

This error occurs ONLY for the “at_preview_evaluate_as_true_audience_ids=1234567” QA link.

This error does not occur with ANY other QA link.

This error occurs regardless whether I define my test location in Audience Refinements and/or define my audience at the “Targeting” (step 2) step.

 

Appreciate any tips. Thank you!

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Best answer by will1234

Thanks for your question here @will1234 , and thanks @jpetermarias for your guidance here on the thread! @will1234 did you find the solution you were looking for? If so please feel free to update the thread here by sharing your insights, adding any follow up or clarifying questions, and / or closing out the thread by marking @jpetermarias's answer as the correct reply - thanks again and looking forward to staying connected here in the Target Community! 


Hi Amelia! PM'ed you. In the meantime,

- the "stickiness" was unique to the QA links for our use case and did not occur when the test was Activated temporarily for validation.

1 reply

jpetermarias
Adobe Employee
Adobe Employee
May 22, 2023

Hi @will1234, what is the audience qualification for this activity?  If the error occurs ONLY for the “at_preview_evaluate_as_true_audience_ids=1234567”, then it can be because you are not qualifying for the audience segment.

will1234Author
Level 2
May 24, 2023

For the Location Audience Refinement, I set the audience as "URL equals <my home page>" 

 

 

For the Targeting step 2 of Edit Activity (Experiences step 1, Targeting step 2, Goals & Settings step 3), I have no audience defined (it is the default All Visitors)