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ilotteryireland
Apr 26, 2021 10:32 AM UTC
Solved

My experiment is stuck on synching

I have an experiment I'm trying to publish on Target however it's been stuck on 'synching' for the last 30 minutes. Is there a tech issue?

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    Gaurav_Singh_02Accepted solution
    Adobe Employee
    Apr 26, 2021 7:09 PM UTC

    @ilotteryireland please try network logs/console logs for any specific errors . Also it is advisable to check for any ongoing maintenance under : Status.adobe.com .

    If all seems to be ok , i would recommend you to raise a ticket to ClientCare. 

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    2 replies

    Adobe Employee
    Gaurav_Singh_02Adobe EmployeeAccepted solution
    Adobe Employee
    Apr 26, 2021 7:09 PM UTC

    @ilotteryireland please try network logs/console logs for any specific errors . Also it is advisable to check for any ongoing maintenance under : Status.adobe.com .

    If all seems to be ok , i would recommend you to raise a ticket to ClientCare. 

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      SundeepKatepally
      Community Advisor
      SundeepKatepallyCommunity Advisor
      Community Advisor
      Apr 27, 2021 1:41 AM UTC

      you mean activity ?

      And where it is stuck?

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