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Level 2
July 31, 2024
Solved

Microsoft Edge change Audience issue

Hi Team,

 

If I try to change audience or to add Experience Targeting the system collapse.

Failed to Load Page.

Deleting all cookies in Edge and that is also not worked.

Any tips on how to get Adobe Target working on Microsoft Edge? 

 

 

 

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pradnya_balvir
pradnya_balvirAccepted solution
Adobe Champion and Community Advisor
August 2, 2024

Hi @moorthi_msd , Can you please check with Adobe Target support team. Create a ticket for the same.

4 replies

pradnya_balvir
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
August 1, 2024

Hi @moorthi_msd , Can you please try in Edge private mode. (New InPrivate Window)

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Level 2
August 1, 2024

@pradnya_balvir tried but the result is same. 

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pradnya_balvir
Adobe Champion and Community Advisor
pradnya_balvirAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
August 2, 2024

Hi @moorthi_msd , Can you please check with Adobe Target support team. Create a ticket for the same.

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Perrin_Ennen
Community Advisor
Community Advisor
August 1, 2024

Hi @moorthi_msd,
I have no problems playing Target activities on MS Edge. If I were you, I would try to create a new activity - with your corresponding audience - to test this, simply execute an HTML offer with <script>console.log("Test123")</script> , for example, to see if it works.

Perhaps you can describe in more detail how the audience is build.

 

Best regards

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