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Miriam_FRA
March 2, 2022
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Mbox Trace: bot

  • March 2, 2022
  • 1 reply
  • 1326 views

Hi everyone,

when using mbox trace today I detected the property "bot" which returned the value true.

Does anyone know what it means and why it is appearing? 

Thanks, Miriam

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    Best answer by evidana

    If I recall correctly, I think Adobe uses something like DeviceAtlas to run bot detection based on user agent string. Are you calling Adobe from a standard browser? Or trying to call in a headless/postman fashion?

     

    For what it's worth, if Adobe Target thinks you are a bot, there are a variety of features that you will miss out on. Profile updates, reporting, potential audience qualification issues, etc. It would be worth resolving by setting the user agent to a known value.

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    Community Advisor
    evidanaCommunity AdvisorAccepted solution
    Community Advisor
    March 8, 2022

    If I recall correctly, I think Adobe uses something like DeviceAtlas to run bot detection based on user agent string. Are you calling Adobe from a standard browser? Or trying to call in a headless/postman fashion?

     

    For what it's worth, if Adobe Target thinks you are a bot, there are a variety of features that you will miss out on. Profile updates, reporting, potential audience qualification issues, etc. It would be worth resolving by setting the user agent to a known value.

      M
      Miriam_FRAAuthor
      March 9, 2022

      Hi Eric,

      thanks for your answer. I was using Chrome Incognito Tab when I was classified as a bot.

       

      I was not aware that some bot detection is integrated out-of-the-box but it does makes total sense, especially for reporting and to achieve a clean audience split (without having bot traffic in one experience and not having it in the other one.

       

      I found some information which verifies your feedback here in the section "Bots":

      https://experienceleague.adobe.com/docs/target/using/introduction/how-target-works.html?lang=en

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