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KatherineKe
Level 2
August 28, 2023
Solved

Lag in loading Experience Targeted page

  • August 28, 2023
  • 1 reply
  • 2147 views

Would love help on this issue- 

 

I have created an Experience Target activity that replacing a banner image with a different banner image based off the location the viewer is coming from. The issue I'm running into is that the old image appears right away, and then 2-3 seconds later it switches to the new image. Is there any way to avoid this lag?!

FWIW, there is a lag if the replaced image is a static image or a motion graphic. also have cleared my cache since.

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    Best answer by alexbishop

    My first guess would be that the request to Target is being made too late in the page load process, and therefore parts (or all) of the page content have already been rendered. How is Target implemented? i.e. is it loaded via tag manager or via at.js script in html? if it's tag manager, is the tag manager loaded synchronously or asynchronously? is the tag manager/at.js script loaded in the <head> of the page or <body>?

    1 reply

    alexbishop
    Adobe Employee
    alexbishopAdobe EmployeeAccepted solution
    Adobe Employee
    August 31, 2023

    My first guess would be that the request to Target is being made too late in the page load process, and therefore parts (or all) of the page content have already been rendered. How is Target implemented? i.e. is it loaded via tag manager or via at.js script in html? if it's tag manager, is the tag manager loaded synchronously or asynchronously? is the tag manager/at.js script loaded in the <head> of the page or <body>?

      J
      JeffinSa
      May 19, 2024

      Hi,

      Adobe Tag Manager is used and its loaded at the head. Its in async. Adobe Target is being fired at Library load page top 1. I am facing this 2 3 sec lag where in the website displays the 1st banner and later target kicks in to do the adjustments. 

      maccg12
      maccg12
      Level 3
      October 14, 2024

      @jeffinsa did you ever resolve this, and if so, what did you do?

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