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ZvoidZ
Level 2
Sep 27, 2024 2:07 PM UTC
Question

Issues with audience targeting using People dataset in Adobe Target

Hi everyone,

I’m currently facing an issue with an activity where I’ve uploaded a dataset into the "People" section. I’m using this dataset for targeting in the visitor profile within Adobe Target, but some users who are not part of this dataset are still receiving the experience. Has anyone else encountered this? How did you resolve it? Any help would be appreciated!

Thanks in advance.

 

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7 replies

kandersen-1
Community Advisor and User Group Leader
Community Advisor and User Group Leader
Sep 28, 2024 10:14 PM UTC

@zvoidz  a couple of clarifications required. 

So you're setting mbox3rdpartyid and when you say uploaded a dataset, you're referring to using customer attributes. Is that correct?

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ZvoidZ
ZvoidZAuthor
Level 2
Sep 30, 2024 5:25 PM UTC

Yeah, exactly, that's what's happening. This inconsistency has been going on for a while now. Before, it seemed like it wasn't delivering to some users with customer attributes, and now, in this latest activity created, even users who weren’t in the data file uploaded to People received the activity.

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Gokul_Agiwal
Community Advisor
Community Advisor
Sep 30, 2024 8:48 PM UTC

@zvoidz  Just to check - by any chance in your implementation you're using ECID service? and are you targeting authenticated verses non authenticated users? 

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Thanks, Gokul