Issue with XT Activity behaviour in Single-Experience Case | Community
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Vaibhav_Mathur
Community Advisor
Community Advisor
August 30, 2024
Accepted

Issue with XT Activity behaviour in Single-Experience Case

  • August 30, 2024
  • 2 replies
  • 631 views

Hi Adobe Team / @amelia_waliany ,

While reviewing the documentation for switching experiences in XT activity available at Experience Targeting Documentation, I noticed that the behaviour described for single-experience XT activities doesn't seem to work as expected. Specifically, the document mentions that "Visitors remain in an experience even if they cease to qualify for the audience that put them in that experience."

To verify this, I conducted a POC, and the results were different from what is outlined in the documentation. I have recorded a step by step video demonstrating my findings, which I have given below for your review.
Guideflow interactive demo

 

Please let me know if I am doing something wrong here, or if the documentation might need to be updated. If the latter is the case, I kindly request that this point be corrected.

Looking forward to your feedbacks.

Best regards,
Vaibhav Mathur


2 replies

Amelia_Waliany
Adobe Employee
Adobe Employee
September 18, 2024
No text available
Adobe Employee
September 18, 2024

Thank you so much for the thorough explanation and video! I have passed this along to our docs writer to investigate and update the docs as needed.