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November 11, 2025
Question

Issue with offering next page personalization

  • November 11, 2025
  • 0 replies
  • 75 views

Hi All,

We are passing batch audience from Adobe CDP to target for next page personalization. There are two pages which we are activating personalization on. Here are the scenario:

User lands on Page 1 and on their next visit to the site they are served page 2 as the first tab. This works fine as we have created an audience in CDP and passing it to Target. The problem is that these user upon their third visit are still shown the page 2 as the first tab and can never go back to page 1 as the target experience keeps reloading. We have tried excluding the audience but it excludes from the personalization altogether. What is the best possible scenario/solution here ?