Issue with Adobe Target Custom Locations – ODE‑0001‑404 Error | Community
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Level 2
April 14, 2026
Question

Issue with Adobe Target Custom Locations – ODE‑0001‑404 Error

  • April 14, 2026
  • 1 reply
  • 70 views

Hi Community,
we are currently experiencing an issue when introducing new Adobe Target locations, while the existing setup is mainly based on the Global Mbox.

At the moment, activities configured on the Global Mbox are correctly evaluated and returned in the response. However, when we attempt to create and use a new dedicated location for more targeted personalization, the Web SDK response consistently returns the following error:

"errors": [

{

"type": "ODE-0001-404",

"detail": "The Decisioning Package was not found."

}

]

On the AEP / Web SDK side, we are following the official documentation available here:
https://experienceleague.adobe.com/en/docs/platform-learn/implement-web-sdk/applications-setup/setup-target
but the error still persists.

From the Adobe Launch side, there is a rule that sends a sendEvent call on page load once the required data is available in the data layer.
In this call:

  • personalization parameters derived from the data layer are passed to Target,
  • a decisionScope is set with the newly created custom location,
  • decision rendering is enabled.

Despite this configuration, the custom location is not correctly resolved by the decisioning engine and the response continues to include the ODE-0001-404 error, while activities associated with the Global Mbox continue to work as expected.

We have also tried aligning with the configuration suggested in the official documentation (including the standard Send Event and rendering setup), but the behavior does not change.

The Datastream is correctly configured and Adobe Target is enabled.

We would like to understand why the usage of custom locations different from the Global Mbox results in the ODE-0001-404 error and whether an additional step is required on the Web SDK / Launch side to properly complete the decisioning lifecycle when introducing custom locations.

1 reply

Gokul_Agiwal
Community Advisor
Community Advisor
April 14, 2026

Hi ​@user36079  

A similar error question asked by other member at below thread - Can you check that you have the right provisions to implement offer decisioning 

Also below documentation says - as prerequisite   https://developer.adobe.com/client-sdks/edge/adobe-journey-optimizer-decisioning/ 

  • Your organization is provisioned for edge decisioning. 

Pease check is this enabled for you

user36079Author
Level 2
April 15, 2026

Hi, we are not currently exploring the use of AJO Offer Decisioning.
Defining a new decision scope is not related to Offer Decisioning.
If this is Target-only, I therefore should not refer to the Offer Decisioning documentation.

Decision scopes are effectively the equivalent of mboxes and allow you to restrict the scope of an activity.
The default scope is __view__, but additional scopes can be defined through the Adobe Tags UI.

The issue is that, even when I manually specify the scopes within the fetch call, I continue to receive the error.
I would like to clearly understand what the correct procedure is.

user36079Author
Level 2
April 17, 2026

Hi ​@Gokul_Agiwal

, do you have any suggestions following my explanation?